Vuoristonäköala Hotels in Alamedan piirikunta

"The lady at the front desk was not very nice nor helpful. We arrived at 1:30pm, which I know is before the 3pm check in, but it's usually never a problem to check in early. We were informed that our room was not ready yet and that we would have to pay $30 more for another room that was ready. This place has over 300+ rooms, and not a single room was ready unless I paid more?!?! We worked til 5:30 am and just wanted to lay down and sleep, so we agreed. We asked for a quiet room since we needed to sleep and was working the grave yard again. When we got room our room it was right next to the elevator!!!! Not a quiet room at all as you can constantly hear the binging of the elevator, and here it going up and down no stop. We called the front desk, and the lady said we could vacant the room and wait 1 1/2 for our room to be ready. We asked how another room could not be available, especially after you charged us an additional $30. She said we asked to be upgraded to a bay view, and that's why she charged us $30 more, which was a totally lie.. All I cared about was sleeping, so I didn't care what room we were in or what view we had, I just wanted a quiet room to get some sleep. We explained to her that we work graveyard and desperately needed to sleep before our next 12 hour shift, but she refused to move us and said we could vacant the room. I begrudgingly said we would keep the room, but it was hard to sleep with the noise of the elevator. Same with the following morning, we got back from work around 6am and I had to drive back to Sacramento and didn't get much sleep listening to the elevator all morning. Worst customer service I ever had from a Hilton and will never stay again. I'm so disappointed they would not work with us."

"for a Two small waters worth 50 cents, I condemn them for their rude, offensive and humiliating expression as they write 3 dollars to non-member guests with a contemptuous expression. I gifted two small waters as a small thank you from a non-Gold customer. I hope they are ashamed"

"This is like our third or fourth time 😂 We keep coming back here because this place is amazing"

"Apparently this is just a 3 star hotel but if this is a hotel in Hong Kong. It will be considered as 5 star. Free parking, great service, huge rooms!"

"Nice room, best choice for shopping trip. But still not receive $25 Amazon gift card included in accommodation package after checking out."

"Very comfortable suits room, very nice view outside"

"Здравствуйте. Замечательный отель. Вс аккуратно, чисто, комфортно. Сервис на высоком уровне. Стоимость проживания очень порадовала. Однозначно буду рекомендовать данный отель для проживания. Спасибо."