Global Luxury Suites at Downtown Mountain View

Best deal Good place for the price

Does not match picture on listing. No front desk; no one answers the customer support phone numbers. Not enough towels or blankets. This listing was inaccurate and very disappointing.

Garbage disposal did not work.subtle rumbling all day and night- off and in. Not sure if it was trucks outside, the elevator or garbage shire. Not noticeable with tv on, but noticeable at night. Electronic locks were confusing.

I've never been more appalled in my life. This was an expensive rental. I called as i was in the Uber to confirm information for checkin. I was asking to check in 30min early. Was told she would check and call me back...never called back. Went to the 49ers game then to the hotel and couldn't get into the building. Called every number available through the callbox and emails presented and could not get in touch with anyone for an hour as i stood out on the street with my luggage. Ultimately had to book another hotel as it was close to midnight and i needed somewhere to go. This was the second time having issues getting into the building and they refused to refund my stay. STEER CLEAR OF THIS PLACE!

Great location We always stay here when in the area. Our only irritant was the latch app key system, always a pain, but once we got in we enjoyed it.

Not great Room was ok. No onsite staff. All interaction was via phone or email. Communication was awful. Reply took hours. All communication took multiple contacts, never got the same answer, no one cared. Road noise was so excessive. Beds were crap. Electronic lock system never worked the first time and was excessively cumbersome. Minimal kitchen plates, cups. No supplies. Would not go back.