Hotel M Mount Pocono

Checkin was easy. The staff was awesome when I requested a room on the first floor since the elevator was out of service an I was unable to go up steps. The Pool was nice. The room was Dated. Room & Bathroom was clean. The room we got was 104 on the first floor. The Bed & Pillows are very comfortable Refrigerator, Micro wave, Coffee Pot worked. The price was right for the location. I will stay there again in the future. Dislikes: Our window faced the parking lot. There was no Blackout Drapes. Walkers by could see in our room. No Breakfast. Being a frequent traveler I was prepair for that. So this is the very first thing I do when ever I stay at "any" hotel room. I pull out the Filters on the A/C and wash them with a disinfecting cleaner. But before I wash them I take a photo of the filters before and after to show management. I never have a problem. I have a solution

Great accommodations great location close to shopping restaurants attractions. Hotel is a great value and I highly recommend

Quiet and easy parking

Good

When you check in the desk person gives you a waiver that states no refunds after 15 minutes. After this time we were told there are no breakfasts, no kitchen available. There was no coffee pot in our room (2 other guests said the same), the whirlpool is covered with plywood and about 8 dead plants, we did dare the pool, very cold, visible dead leaves on the bottom along the several pool scrubbing sponges. While checking in a gentleman was changing his cars oil in the parking lot, making us wonder how many guests where actually residents. The fitness area is packed with treadmills and building supplies, we were told its off limits. The ice machine was actually gutted so no ice, with large we have ice signs in the hallway. Off to the left of the hotel is a weird set up of living areas, the bbq grill is in the middle of 5 or 6 flipped over chairs in that area, with no signs. The hallways reek of seafood buffet but worse. I counted 15 cameras in the first floor hallways. Half of the rooms on 2nd floor were being electrically wired. a weird room (ballroom we were told) that has 2 pool tables 8 random toasters 4 cameras, a broken leaning over air hockey table, and a scent of animal urine and mold, surprisingly better than the hallways smell. The mens room across from the pool had a urinal that looked, and smelled like it hasn't been flushed since 1982. There are no phones or alarm clocks in the rooms. Middle of mountains is actually a main St strip with no view. Stay away.

The room was clean and bed was comfortable. The smell throughout building and hallway was very bad. The lobby and hallway was dirty. Didnt use pool bottom had dirt in it didnt feel hotel was sanitary besides our room.