Palace Hotel - Bikaner House

The place where one can make & spend quality time. this stay made so many lovely memories. we get good services by all means. We're highly impressed with Mr.Karan & Mr.Ravinder's honesty. We had left valuable jewelry at the hotel & received a call from them after checkout, returning it to us. That's truly amazing. Saluting their honesty and the rich Rajasthani culture that values integrity.

The place is over rated. Staff is very uncooperative and speaks very rudly. Went for lunch at 1445hrs, they confirmed availability of lunch, then some staff broke their cutlery plates and 5 m8n later at 1505hrs the hotel Staff denied to take order for food, quoting we came after 1500hrs. The F&B manager lied on face saying that she saw us coming late. Very unprofessional behavior which was surprising in hotel industry. Left embarrassed and disappointed from the hotel. Icing on the cake was the manager blocked my number when I tried calling him to atleast render some assistance. Would have rated zero star if that was possible

Bikaner Palace is situated away from the hustle and bustle of the town, natural surroundings lots of greenery and lovely staff. We stayed at the Palace complex and were overwhelmed by the room size, facilities, large dining area and sitting area nicely decorated. Food was very nice and prepared on order only hence you get fresh food only. Their new bar situated at a height has a beautiful sitting area where you can feel the cool breeze and spend hours together. The lights decoration in the night gives a nice ambience and one can enjoy walking the lawns. Being in a natural habitat animals are common so one has to be careful of the same. Although the wifi connectivity is a bit downer, the same can be improved. Overall a pleasant stay. Thanks to the chef, staff and Mr Rewat Ji for the amazing stay.