Hotel & Spa Villa Meydan arvostelua

Majoituspaikan vastaus: Dear,Thank you for your review.We hope to see you again.Wishing you all the best,Your Hotel & Spa Meydan team

Majoituspaikan vastaus: Dear Seth,Thank you for your high rating.We hope to have opportunity to host you again in our hotel.Our friendly staff wanted to offer you a free upgrade to larger unit, but unfortunately, due to full occupancy on that day, it was not possible.However, the next day, you were offered the option to move to a larger room.Wishing you all the best,Your Hotel & Spa Meydan team

Majoituspaikan vastaus: Dear Sayed,Thank you for your kind words about our reception staff.Our hotel is located in heart of UNESCO- protected Old Town, surrounded by cultural treasures and a unique atmosphere.While the city of Mostar, like many historic cities, includes areas that are less restored, we would like to emphasize that this does not reflect the quality of standards of our property, but rather represents a broader urban issue that is unfortunately beyond our control.We are sorry that your experience with our pool did not meet your expectations.Our staff maintains the cleanliness and order of the wellness center on a daily basis, but it is possible that you used the pool shortly after other guests whose behavior did not reflect the usual standards. We will certainly pay extra attention to prevent similar situations in the future.Wishing you all the bestYour Hotel & Spa Meydan team

Majoituspaikan vastaus: Dear Patricia, Thank you for your kind words regarding our staff.Old buildings in the surrounding area are part of the city of Mostar and it is UNESCO protected zone, in which our hotel is also located.Therefore, this is not something that an individual can influence.Our hotel is categorized as 4-star establishment, and our rooms are of standard European size for this category.You can choose between single, double, triple and quadruple room-so the majority of rooms do not consist of three single beds, as you mentioned.Mattress preferences are selected by guests informing the hotel reception in advance, as we offer both firm and soft mattresses.Thank you for your visit and we hope to have the opportunity to welcome you again.