Protea Hotel by Marriott Mossel Bay

位置非常之好 服務員非常用心 但是可能我住舊翼旁邊房間沖涼的時候非常嘈吵和房間內的抽氣扇聲音很大這些代改善

服務一般般，位置不錯，停車位在室外路邊。據稱有酒店保安人員看。四星水平還是有的

Nice view !

We only stayed for one night. Our room as great with a lovely view over the harbour. Was a bit disappointed that when being shown to the room, the staff member took time to show us the restaurant only for us to be told around an hour later that it was fully booked. The room was clean and comfortable with a great sized bathroom. Housekeeping had not left us any milk/creamer. I asked at reception for some and was told it would be sent from the restaurant. After waiting over 30 minutes, I went to the restaurant myself and was given a jug of milk. Shame that these issues with service took some of the shine off our experience.

Great hotel, lovely room and friendly staff. The only thing that let this hotel down was the restaurant where we waited 1hour 40 minutes for our food.

We were greeted with such a warm welcome when we checked in . We had a 2 storey suite with sea view that was lovely. We were given a bottle of champagne as we were celebrating our anniversary such a nice touch. The bed was the most comfortable bed I’ve ever slept in it felt like a cloud. The pool area was lovely, we couldn’t get into the restaurant as we had left it too late to book. I love the fact they put bottled water in your room twice a day. Couple of things that could be improved we only had 2 Bath towels and 1 hand towel between us each day plus one of the wall secured shampoos by the bath was empty . The TV in the bedroom only had 2 channels both with a bad signal and the TV in the lounge area lost signal and we couldn’t recover it but to be fair we didn’t contact reception to ask for assistance. The 2 balconies were wonderful with a sea view and I would recommend staying here .