Novotel Moscow City arvostelua

在這酒店住，注意現金不要放包裏然後放在酒店，我剛從俄羅斯回來，拿的 5000 現金，沒想到服務員會偷我錢，就把包放在酒店出門了，回來發現少了 1500

酒店位置很適合出差，早餐一般，旁邊Afimall裏有中餐韓餐還可以。

Hello to the esteemed management of Novotel Moscow, I am guest Saja Al-Mutawa. I would like to inform you of my extreme dissatisfaction with the receptionist Varvara's treatment of me upon check-in. My reservation was from 6/18/2025 to 6/22/2025, two rooms for four people, reservation number (). The full amount of the stay was paid via Trip.com. My flight was delayed, so my check-in was delayed that day. This was a delay from the airline, and I bear no responsibility for it. I arrived on 6/19/2025. I contacted the reception before that, and informed them that I would be delayed about four times, and the employee told me that it was fine as long as the reservation was paid. I also contacted the Trip.com app, but upon arrival at the hotel, I was told that the reservation had been canceled!! How I contacted you several times and each time I was told that my flight was delayed and my reservation was paid for. After many attempts that lasted for hours and I explained my situation that I was with an elderly person with cancer who was receiving chemotherapy and was very tired, our passports were taken and we were given rooms. I am very upset with this unprofessional treatment and will not give the hotel a good rating despite my great satisfaction with the place and rooms.

Очень вкусные завтраки, особенно китайский кухни. Цена/качество номера соответствуют.

Nice place for couples to stay

就地段好，前台和服務員態度一般

這個時間超貴，貴到不可思議

отличный гостиница в центре в Москве хорошим обслуживанием особенно девушка на ресепшене отзывчивая, помогала во всем

酒店位置絕佳，在商務區邊上，周邊大樓林立 客房設施就是典型的商務型酒店，過得去 在店裡，吃過早餐和午餐 早餐含在房費裏，餐食一般吧，種類不是很多，填飽肚子沒問題 午餐有點貴，3人，12000盧布 不過那個周邊消費都很貴 晚上出去逛逛，很熱鬧 地鐵口邊抽着煙邊唱歌，歌聲不錯

酒店位置出行比較方便

Отличный отель. Расположение супер. Завтраки хорошие.

酒店在市中心

Ооочень понравился отель!расположение супер. Дети живут бесплатно, завтрак в том числе. Это очень удобно. Номер хороший, вид был на внутренний двор! Тишина и спокойствие. Поздравили с днем рождения.

還不錯，旁邊就是商場，出行非常方便