XQ El Palacete

Everything about this hotel is perfect. The location, food & staff. We stayed in a ‘comfort room’ overlooking the jacuzzi. A glass of champagne on arrival & a fruit platter waiting for us in the room. Rooms are big with plenty of storage space. The only thing missing were tea & coffee making facilities (which I believe are available in the premium rooms) The location is just great, right on the seafront and within walking distance to plenty of bars, restaurants & shops. Probably the best hotel food we’ve ever had. Each night a different selection of meat & fish is cooked to order with plenty of other dishes to choose from. Drinks are a good price and excellent cocktails (thank you to Pablo & Juan for great Pina Coladas.) Never a problem getting sun beds around the pool & pool/beach towels are provided which you can change once per day. All staff are friendly and we will definitely return. Thank you for a perfect stay.

This is our sixth visit to the hotel and it never disappoints. It's low key and quiet without all the organised events of a large hotel but that suits us. The bedrooms are comfortable and all sea facing onto the beautiful beach below. It is well placed for visiting the old part of town which has lots of shops, bars and restaurants, but still within easy walking distance of the more touristy shops. The staff always give us a wonderful welcome and do everything to make our stay great. Most of them have been at the hotel for many years so everything works like a well oiled machine. All of the staff from housekeeping to the waiting staff through to Reception and Guest Services are warm and friendly whilst also being efficient. Every year we say we are going to try somewhere else for our Winter Sun, but every year we find ourselves returning to El Palacete!

The location of hotel appeals to us both we both enjoy cycling, running and walking around this area. This was our second visit and we were amazed at all the staff still there and the fact they remained happy in their employment. The management are always available for contact should you have any issues and they will correct any problems you may incur. I would advise to take the premium upgrade to experience breakfast on the outside deck which on a sunny sunrise morning definitely takes some beating. The buffets served over the festive period on the special evenings were delightful and presented in such a professional manor I have a food allergy and all my no go areas were well documented and no doubts were assured for me to eat without concern. Food staff location will always be a big draw for this boutique venue to be successful staff to mention Sarah, Susan, Juan, Hassan, Andreas, Roseann,housemaids, chefs and kitchen staff. We enjoyed seeing you all again and I apologise if I’ve missed any off the list. Good luck for 2025 keep up the amazing work you all put into to daily routines. Also returning guests year on year is a very positive statement and we will definitely return again and truly appreciate your hospitality given over Christmas & New Year’s.