Fergus Cactus Garden

One of my best holidays...thanks to a really great staff...Jose Angel...Gustavo..Leni..all around me so kind and professional smiling all the time! The best cocktails and the best service!!!

Increíble, experiencia, Hotel perfecto tanto en servicios como limpieza, el personal muy atento, cabe destacar a Lenny , sin él la experiencia hubiera sido diferente.

Return visit again , for a 1 week very special occasion of our 25th Silver wedding anniversary , informed the hotel reception of this and my wifes special dietry requirements , the response from Patrizia was excellent , she organized everything to make this week an amazing experience for us both, also Elizibetta , Pablo and Sebastion for all the help on reception. we wish to therefore to take the time on this review to personally thank the following staff by name for making this week so special. Gustavo for being extremely helpful and taking care of the food allergy important requirements from day one . Jacobo for his usual extremely helpful attendance in the restaurant and all the kitchen and restaurant staff for their help in such an important matter. The bar staff also made the occassion special for us , it was great to see the usual bar staff , Jose , Marco , Aimat " RASPUTIN " , Jonay , Ione , the lifeguards and all the other bar staff. The cleaning and maintenance staff we could not fault the room was excellent and kept immaculate , also floor 9 private sunbathing area was kept immaculatly clean THX. And of course it would not be the same without Leni the one man wonder of entertainers , doing a fantastic job as usual. The choice of singers and noticed improved quality were a marked improvement especially , Inay Torre ,Soul Sensations , and Two Of A Kind . Last but by no means least We want to Thank Leonardo the Director for giving us an extra special week of perfection , he normally goes about his business in a quiet manner in the hotel , over seeing the smooth running of the hotel , but his eyes and ears miss nothing , showing his experience of leaving full customer satisfaction. We are returning in October as usual and wish Leonardo and his fantastic team a very big THX , as nothing was too much trouble . Any one who leaves a bad review of this hotel would not be pleased to stay anywhere and would never be satisfied at any cost. A & A B

It’s my second time staying here . Hotel has a great location and is very affordable for few days away . Rooms depending on the floor where you stay can feel a bit humid , but they are clean and comfortable. Food is ok , Something to choose from for everyone . I mostly have good experiences with the staff of the hotel - especially Jose who’s making exceptional cocktails , he’s really friendly and professional and I always had very lovely chats with him, his was putting the most incredible decorations on cocktails , thank you Jose 🩷🩷🩷. Shout out also to Leni - the host , keeping hotel energized and making you smile every time you met him . Aron , the lifeguard was also really amazing , he helps a lot around the bar and he’s spreading good vibe around the pool. Last but not least - Patricia ! Thank you for being so attentive and helpful , highly remarkable attitude. To sum up everything- nice hotel at fair price that allows you to get to the city in walking distance and very friendly staff that makes you feel very welcomed . Will come back when I decide to visit Fuerteventura again!

Habitación ruidosa 426 en el cuarta planta, durante la noche se convierte en una pesadilla debido a un conducto de ventilación externo. El baño no se limpia correctamente y está lleno de cal. Al limpiar la habitación no repusieron papel higiénico ni jabón, al solicitarlo se hizo. Las sábanas se cambiaron solo porque desmontamos la cama después de 4 días. Jose Angel jefe del bar de la piscina, muy grosero en varias circunstancias, ademas de ser muy estricto cambia precios de la misma bebida de un dia para otro aunque tengas el paquete todo incluido al final tienes que pagar todo y licores de mala calidad en los cocteles pagados. Leni el Animator, es simplemente el alma del hotel. Siempre consigue sacar una sonrisa e involucrar a personas de todas las edades en cualquier actividad. Siempre ha animado a la gente, paseando por las diferentes zonas del hotel. Patrizia, en reception, el punto de excelencia del personal, siempre amable y dispuesta a encontrar la solución a cualquier micro problema. Jacopo Alfonso, en sala, siempre te recibe con una sonrisa y saluda a todo aquel que entra en la habitación para comer.

Lovely hotel, close to shops, bars and beach, the Wellness Spa was absolutely relaxing and wonderful. food was also good and staff were always helpful. Great Holiday