The Palms

Шикарный ресторан,с отличным расположением. Широкий ассортимент шведского стола. Чисто, уютно, тихо, все номера с видом на океан, вежливый персонал + много разнообразной живности бегает по территории. Замечательное место!!!

Unfortunately underwhelming... We booked a room with 2 double beds (alternatively 2 single bed) for a higher price because that's what we wanted - when we checked in, we were given a room with 1 double bed. Unfortunately the bed couldn't be spitted and no other room was available (which we highly doubted, as we were one of the early one's checking in that day). We received a very soft co-sleeper bed... The first night, we went to bed quite early as we were exhausted from the day. Suddenly, there was banging on the door - up to 10 times - before I was awake enough to open the door to 2 service guys from the hotel, giving me some cut fruits and 4 pralines - at 10:30pm!? I was totally confused by the time and behaviour... Also the personnel wasn't of great help when asked regarding directions, post office, or else... We just didn't like the experience we had in this hotel.

My spouse and I stayed at this hotel for three nights. Unfortunately, due to my high sensitivity to spicy foods, I suffered a severe allergic reaction, resulting in hives and eczema. Small and large rashes appeared all over my arms and legs, accompanied by intense itching and burning. After visiting a doctor, I was advised to follow a strict dietary restriction and apply prescribed ointments. This morning, when I went to the hotel restaurant for breakfast, one of the restaurant staff members, Supum, noticed the rashes on my legs and kindly inquired about my condition. I explained the situation, and he immediately called the head chef and the hotel’s internal manager. They came over to check on me, asked about the duration of my stay, inquired about the types of food I could safely eat, and whether I had seen a doctor and received proper medication. They also wanted to know how they could assist me further. As a traveler experiencing such a severe skin reaction, this level of care and attention meant a great deal to me. I would like to extend my sincere gratitude to the restaurant service team: Laxman, Dinesh, Disna, Supum, Lasitha and Malshi

HI. A beautiful and clean hotel with extremely kind and caring staff, especially disna-supun-Lasitha-malshi. The staff were very nice. My wife got a little sick and developed allergies. This love was like being by her side and helping her.

I have lots of experience in the palms hotel .staff very good kindly .they are every time helps us. Especially bar staff are super team. Already they knows what we want .they make nice cocktails for guests.among them hansi udara ruwan and all bar team are best

We had a fantastic stay at The Palms Beruwala to celebrate my wife's birthday. From the moment we arrived, the staff made us feel special with their warm hospitality. The customer service was exceptional, and we want to extend a special thanks to Disna, Ayomi, and restaurant manager Dinesh for their outstanding service. The beach was beautiful, offering a perfect setting to relax and unwind. The buffet had a great variety of delicious dishes, catering to different tastes. Overall, it was a truly memorable experience, and we would definitely return. Highly recommended!