Hilton Garden Inn Charlotte/Mooresville

I have stayed several hotels around the area, and this is the one I chose to come back. It is clean and quite - which is the most important.

Our check in was great and the staff was very polite and accommodating. We did not check in until right around 10:30 pm and we checked out at approximately 11:30pm. We were just settling down after a 9 hour drive and was getting ready to shut off the lights and get some sleep when a very large cockroach climbed onto the the bed and was headed straight towards my wife’s face. She slapped it away from her and it ran across the floor and quickly went behind the mini fridge. We jumped up and was gathering our things when another one ran across the floor towards the air conditioner. Luckily I had already put on my shoes and I was able to step on it. We quickly got out of the room and went to the lobby to tell the hotel staff what had just happened and we would not be staying there any longer. The staff members response was oh it’s a Palmetto bug not a cockroach. They are the exact same thing. They did offer to move us to a different room but where there is one there are bound to be a lot more. I am very dissatisfied and would not recommend this establishment to anyone.

Excellent stay. Quick and easy check in. The room was spacious and very clean, especially the bathroom. The hotel itself was clean and modern. Friendly staff at the front counter. Will stay again while passing through. This hotel was certainly was up to Hilton standards

I have stayed at this hotel twice and enjoyed it both times. It is conveniently located off the interstate. Easy off and on. What I really like is the restaurant and bar located in the lobby. After a long drive it is nice to not have to search for a place to eat and have a drink. Rooms are nice and my only recommendation is to ask for a room at the front of the hotel- they are quieter. Special call out to Annette in the restaurant - great work taking care of all of the guests.

Clean room and common areas. Loved the free breakfast in the morning!

Great Mexican restaurant within walking distance.