Costello Hotels - Seagate Moonta Bay

This is a lovely property situated next to the jetty and the beautiful beach. Our room was large, comfortable,clean and wonderful views. My score would have been a 5 had the payment/booking in procedure not been quite so long winded. We were asked to pay in advance by bank transfer or credit card. As we were travelling from abroad and didn’t have an Australian bank account we telephoned to pay by card. We were advised that we couldn’t pay at that time and were advised that we would get a call on the day of arrival. We had to ask our daughter who is in Adelaide to take this call as we were having difficulties with our mobile phone. When we arrived to check in there was no one on site. Eventually someone arrived who said that we would have been sent a code for the key box. She let us in manually. I did eventually receive the code once I had logged in to the Wi-Fi. This was not a good start to our stay, we felt the system was set up for the hotel’s convenience rather than the guests.

I'm Staying here tonight with on a work trip and there doing reservations in the next room it's 8.30 pm and so loud hoping it's not going to keep going It's usually very quite and I love it here not happy ☹️