Quality Inn & Suites Montrose - Black Canyon Area

The hotel was horrible it smelled rancid the sheets were dirty. The bed was on the floor. And there were ants in our room. The service was okay not anything special. And the juice machine didn’t work and the window was dirty. Definitely would not recommend this hotel.

Good stay. Typical hotel but staff were excellent. Our room was fine, appeared clean and everything was in working order. The television wouldn't work correctly so they moved us across the hall. The staff helped us with a travel problem. The bridge in Gunnison was closed and it was posted no traffic except local only. This was going to add 3 hours to our next day travel. The man at the desk told us some of the workers from the bridge were staying at the hotel and to talk with them. I did, I was told how to get in line to take a much shorter route around the closed bridge. I would highly recommend this hotel because of the wonderful caring staff.

This place is a little older, so I was willing to let a couple of stains on the carpet go, but when you add stains on the curtains, and bedspread, plus hair in the shower (I rinsed it off), I felt that I had to say something about it at check out (none of it was enough to move (rather have what I got, than risk starting over). Now for the best part! We get ready, gather all of our stuff, and open the door to the hallway, where there is a pile of linen/towels next to the door. I thought it was odd that the cleaning staff had piled up stuff by our door while waiting for us to leave. Then I realized that ALL of the doors had a pile by them! These were the clean replacements for those we had used! This was the most disgusting thing that I have ever seen in my life. The "clean" sheets that I had just slept on,  had been lying on the hallway floor the morning before.  I was dumbfounded! I went to talk with someone in charge - nobody there. Staff that I did discuss this with said that it was known,  that they personally had talked to the owner about this. I was told that  housekeeping has two carts, one with cleaning supplies, tissues, TP, etc., and the second cart has the replacement linens and towels, and that they go and drop them by rooms that are checking out. Not that it would have made a difference,  but I was also told that the hallway is rarely vacuumed. And that's how it ended,  no manager to talk to,  no number to call, no nothing! All I have is this review (and photos), a cut and paste to TripAdvisor, and their corporate office.