Best Western Plus Hotel Montreal

很不錯符合預期

設施：一般 沒有很驚艷 能過得去。隔天共住了兩晚。第一晚的房間空調有問題，非常吵，有噪音 衞生：還行 環境：外面稍微亂一點，早上還是可以的 服務：服務非常好。雖然沒有熱水壺，樓下有免費的咖啡巧克力等自助

早餐很簡單

No complaints, perfectly functional.

The service was just pathetic. Check in person could have been pleasant. We checked in at 12.30 AM & genuine courteousness goes a long way. Check out was ok. The breakfast is not a buffet and is aligned to the restaurant connected to the hotel that didn’t seem to belong to the hotel. Both the food and service was a horror show. No alignment between the hotel and restaurant, so the restaurant person first refuses to offer breakfast even if it was paid. After checking it was all ok, but in short poor communication between the hotel and restaurant. The breakfast was oily and limited. And, even when it ordered at 9.40, at the time of serving the server said, we’ll shut in 5 mins not from the POV of last order, but basically asking us to eat quick and leave. Bad! You’re in service industry Best Western. The room - small, poor lighting, broken fittings & the carpet felt like it needed deep cleaning. The only thing that was good was the coffee machine at the lobby. The location is poor from the point of view that it felt dodgy around. Loyalty program - we checked in very late at 12.30 AM and didn’t give the membership no. We checked out and I requested them to do it, but nah the system won’t allow. You have a lot to catch up Best Western. Goodbye. For good. We’ve moved ourselves to Holiday Inn and that’s a lost business for you.

早餐簡單，但是比較方便。酒店地理位置和大廳提供的咖啡和巧克力對得起這個價格。總體來説房間比較乾淨。