Hotel Claro de Luna

There was plenty of parking at this hotel. The check-in staff was friendly and efficient. They gave us a map and lots of information about the town. They showed us their resident sloth, too! The parking lot is secured by a gate at night. We rented the large house for 4 nights. Everything was very clean. The kitchen was stocked with oil, spices, coffee, sugar, etc. It even had some sauces and a fresh bag of ice in the freezer. The mattresses were okay - enough to get a comfortable night’s sleep. The hotel is a short walk into town. The area has very high winds causing the upstairs rooms to be very noisy. We enjoyed sitting outside relaxing on the porch swings. The staff contacted us after the 3rd night asking if we needed any housekeeping. There is plenty of counter space in the bathrooms. Unfortunately, not much hot water. The second shower was always just luke warm if multiple people took back to back showers. The rooms didn’t have a place to put bags on (just a small night stand), so we ended up putting them on the other bed in the room. The outlets were on the walls, but not near the night stand. The power went out nightly due to the high winds - sometimes just a few minutes, but one night it was out for 4 hours. Each room has a flashlight. Despite some of the short comings, we really enjoyed this hotel. We were able to cook some of our own meals with the well equipped kitchen, enjoyed relaxing on our porch hammocks, liked being so close to the town center, and enjoyed being able to spread out in this huge house!

Check in failure Despite making a plan for late check-in, we were not able to get into our room for almost an hour. No apologies were offered

We enjoyed it We enjoyed our stay and the local wildlife. The hotel is in a good location, within walking distance to a bar and restaurant. The room has an exterior entrance for privacy, was large and had a mini fridge, which is appreciated. Coffee is only available in the main communal area, which is a bit inconvenient but at least it’s available. The breakfast was plentiful and delicious!

This is a gorgeous small hotel located in the cloud forest. Very friendly staff, who also gave us a tour of the grounds, which included pointing out a sloth in one of their trees. The room was nice and large, with a good sized bathroom and a Costa Rican shower (that means it takes awhile to figure it out). Breakfast wasn’t very good and the two ladies working the dining room were off-putting. If you didn’t put something back exactly right they took care of it right away so you’d know you screwed up. The coffee station in the hallway was great, you could make your own cup of coffee CR style.

Serentity in Santa Elena Monteverde was enjoyable and the hotel was within distance of shops and restaurants, and the staff were quite pleasant & helpful. The room was well maintained and spacious, and I look forward to returning.

Enjoyable stay Charming surroundings. Helpful staff. Home cooked breakfast. Walking distance to St. Elena.