Riu Palace Jamaica - Adults Only - All Inclusive

Best experience of a lifetime! Location was wonderful. Views were wonderful. Food was amazing and plenty of variety. Everyone from the staff to the visitors was super friendly. The best part was the entertainment crew! They kept the vibes going with dancing, ring toss, basketball, connect 4. Foam pool party and neon party were off the chain. Shout outs to Genius, Denaro, Astro, DJ Unstoppable, Omar, String Bean, Gaby, and Bubbles for keeping the party alive. But I have to say, Genius was my favorite! He kept us working out in the pool with the water aerobics and was just so full of energy and personality! I will definitely go back here.

The place was crowded with young singles , scantily clothed and the smell of **** everywhere 24 hours a day. Food was mediocre. I’ve stayed at a Riu Palace in Aruba, this isn’t anything like it. Staff was generally rude. Room smelled and was plain as a hospital room…. Yet I was told it was the best in the place when I asked to move .. what a laugh. Beach was full of seaweed and pool was full of wig hair. No thanks.

First, don’t listen to the negative reviews of this Riu. But I will elaborate for you on some of the myths shared by others. Hotel itself: Yes, it is smaller than most Riu’s However, I find this to be positive. Not far walks to eat and relax on the beach or pool. You also can utilize both Riu Montego Bay and Riu Reggae which are no more than a 2 minute walk with easy access beach or road. Pools: They have two main pools for all guests and a separate pool for Elegance club guests. Pools are great, cooler in morning time and warm in afternoon but still refreshing. Never once had an issue finding chairs. They have so many. And I was here when they were sold out of rooms. Beach: Although not huge, it’s big enough. Sand is soft and again a ton of seating options from beds to chairs to hammocks etc. You will find men trying to sell you things from canos on the water, but none pushy at all. Also, always and I mean always when they come around a security guard will be standing I would say no more than 30 feet from you. Water is not the the DR or more Caribbean waters but it’s clean and 70% clear I would say. Safe for swimming. Entertainment team: Best I’ve seen at any resort. Genius, String-bean, Dinero and DJ Unstoppable will keep you occupied at the main pool all day with activities. If you don’t want to participate you have another pool right next to the main pool to relax in. Kudos to the entire entertainment team. Just excellent. Excursions: So many to choose from. You do you. I recommend the water sports right next door at Riu Reggae. So many options to choose from. Bars: lobby bar, bars outside. Alcohol everywhere. No need to worry. Food: Yes, you do need reservations for specialty restaurants. I did book eats 3 days out. You have the choice of Italian, Japanese/Asian, Krystal which is elegant food and the Steakhouse. I liked the Steakhouse and Italian the best. However they all I would say are a 8/10. Not the best but not bad. The food was filling and I’m a big guy. The app super easy to use and change bookings. Front desk also helped when some said sold out and still got it. Just ask, they won’t say no. They are not all open everyday so work with the team and they will accommodate. Buffet is the buffet, if you can’t find food to eat then you must not have travelled to another country before. Food for everyone. Breakfast is always my favorite. So much to choose from. Rooms: We did stay in Elite Club but I will explain this below. The rooms, yes are a bit dated. However, if you are on vacation to sit in your room like some of the complaints, then stay home. There is entertainment every night at all 3 hotels. Get the hell out of your room. Beds are comfortable and liquor and drinks in your fridge are plentiful. That’s all you need. Oh yeah, the air conditioning is fantastic and works great. Also, showers I believe are great and had very

A beautiful setting with amazing staff who can't do enough for you. Spent 2 weeks here and wanted for nothing. Quality of food was great, drink selection second to none and if it wasn't on the list they were happy to make them for you. We were well look ed after all week special mentions to the following: Audley - looked after us every morning and lunchtime, we'd no sooner sat down than our drinks were in front of us.. with a cheers every time. Winston - our pool bar/lobby bar guy.. another one that remembered us and knew what we wanted to drink. Kimberly - every afternoon, the best coffee and cake These guys are the reason we will definitely be coming back.

RIU Palace Jamaica thank you so much for making our wedding a memorable one. Nekeisha White and her team's efforts were noticed and made the day, literally the best day of our lives. Chef Cindy made spectacular food, which my guests said was the best wedding food they have ever had. The team at the spa were so accomodating of my last minute changes to the schedule. The cake was delicious and the flowers were gorgeous. The music was perfect, and just what we had planned. The staff were so fun and helpful. If you're looking for an easy fun wedding this is the spot for you. RIU Palace Jamaica will always have a special place in our hearts.

Stayed in the Reggae 3 years ago and enjoyed that so thought we’d upgrade this time and stay at the Palace. Hotel is very good, communal areas are always clean and tidy and the bars and restaurants are very good. Special mentions for Audley at the buffet restaurant for our breakfast and lunch, Winston for our drinks at the Hanover pool bar and the Aqua bar and finally Kimberley at cappuccino for our afternoon coffees. However, we did have some problems in regard to small items going missing from the room (charging cable and a pool dress) as well as a run in with reception over maintenance work being conducted from around 11:30 pm to 1 am. It was obvious that they were working in the room 2 doors down from us with drilling and hammering but when we complained the reception staff said it was essential maintenance in the kitchens and not on our floor, despite us seeing workmen in the room!! We didn’t let this spoil our stay and the hotel is overall very good, certain a la carte restaurants are good, can thoroughly recommend the seaside steakhouse and Krystal, the Italian is ok but a bit bland and we only visited the Chinese once, food wasn’t great and service wasn’t consistent with our experience in all the other eateries, maybe we caught them on a bad night. For a quiet relaxing break you can’t beat the palace