Sandals Montego Bay All Inclusive - Couples Only

For the Butler room it was beyond expectations, small, a/c on its last leg, no ventaliation in bathroom caused heat and humidity. We have been to many other Sandals with a butler experience and this by far was the worst. We will not be staying here again.

Spent five glorious days at the Sandals Montego Bay Hotel. Had a room with an exquisite ocean view, incredible amenities and friendly always willing to accomodate room service staff. The restaurant choices and food was more than we could have asked for and expected. The catamaran trip we took to Doctor's Cave reef and Margaritaville is a must. To top it all off the hotel staff and management were friendly, professional always ready to please and make you feel at home. Would return in a flash.

This was our 4th visit to a Sandals property and the first time in Jamaica. We have traveled all over the world staying in many all inclusive resorts, which would be one of our preferred way to holiday. We loved Jamaica, its people and the beaches. The island is beautiful and there is a few sites to see, not too far from the property. We picked Montego Bay as we have to travel for 24 hours to get there and wanted to be close to the airport and not have a long transfer. We also heard it was more livery than other resorts. We went for Christmas and NY. The celebrations for both were great! Santa arrived on Christmas Day which was great fun. New Years Eve celebrations were also good fun. We were very disappointed there was not something better food wise. We ate in oleanders and it was just ok. There was a lovely buffet on in Bayside but there wasn’t no communication to tell us this or we would have gone there. We had been to St Lucia for NY and the gala dinner they put on was amazing. I feel that things are really being scaled down and not as luxurious. We stayed in a swim-up beach front room at the end of the property which was amazing. I loved the pool!!! I smelled of chlorine the whole time as I was never out of it. 😊 The entertainment staff were brilliant. A huge big shout out to Tasha (my karaoke queen), Kev and Queen Tangerine. The DJs were brilliant and we loved Jordan the saxophonist. The shows were all great. We love getting involved in all the activities. A bit disappointed that there weren’t more quizzes etc during the day. I think there might have been more but there is a bit of lack of communication/information concerning these. The app wasn’t saying the same as the board in the main lobby. I put this down to Christmas and it being a changed schedule. The steel band was amazing. The food was disappointing. It wasn’t great. We never once said “wow, that was amazing” apart from the Indian restaurant in sandals royal. The menu for NY was nice in Oleander but my food was freezing when it came out. We did not like Cucina Romana. The lasagne was like a TV dinner. Butches was very disappointing. This is not a steak house! We didn’t bother going back. We did have a booking but there was an hour wait so we left. I would highly recommend taking your own drinks into most of the restaurants as the service is very slow!! One lunch, I’d finished my lunch and still hadn’t had a drink. My hubby got up to get me some water (after trying to attract attention and failing) and Garfield (Bayside) jumped up to help him. Garfield is amazing! He works very hard! We had stayed in Grenada two years ago and the service was amazing. They never stopped topping up your wine glass. That never happened once here. We just got up and got our own drinks. Allya (Bayside) is also brilliant. I loved her little wave to say goodbye each time a plane left. We loved the airport noise and seeing all the flights. It lasts about 10 seconds per plane and is not annoying.