Ocean Surf Resort

We were extremely disappointed during our stay at Ocean Surf Resort. We’ve been visiting this property for 15 years and always looked forward coming back, especially with our two little boys. Ocean surf has always been a family like experience with families of small kids enjoying the pool laughing and enjoying themselves. our last visit was just two years ago, including my parents from out of state. our little boys have especially loved playing in the heated pool splashing laughing jumping in the pool being very carefree. everyone so kid friendly smiling and embracing them. this time it was a very different experience. the culture there seemed cold toward families very few children only be mostly adults surrounding the property. as we entered the pool area my husband saw signs everywhere that you were not allowed to jump in the pool. which was something new to us. with 9 and 6 year old boys all they do is jump in the pool. on top of that our younger son is diagnosed with autism and that is one of his favorite things to do at home is jump in the pool. We knew that this interruption in his thought process would be impossible to enforce. We tried to talk with the office manager but was not accepting of our situation with a child with special needs. Basically our summer vacation was ruined. the biggest part of our trip was letting the boys swim. we had no choice but to leave. never in my life did i think i needed to call ahead and make sure that you were allowed to jump in pool

This is fairly basic motel. Very expensive for what you get but then that’s all of Montauk in the summer. The main upside is that it’s right in the beach. There’s a simple but nice pool area too. There’s a nice cafe at the Marrin within walking distance as well as a super market. Some nice restaurants al walking distance. Staff were nice and helpful. Main down side for us was old loud a/c unit that sometimes refused to turn off. Also the room is small so the fridge is right next to your head. When it turns on and off it makes a noise. We had some noisy neighbors but that’s always a risk. Overall I’d say we would go back (and suck up the Montauk costs)

This was an older beachfront property, so my expectations were set accordingly. This was literally steps away from the ocean and the room faced the water. The bed was comfortable and i slept well. The front desk manager was super nice and helpful. After check-in, they text you a door code which is good for the length of stay - no keys. Housekeeping - the bathroom was filthy. I did inform the manager when I was leaving. However, I see this exact same issue was noted on a prior review - so they need a new cleaning crew, as this is an ongoing concern. I made some pictures of the bathroom, but decided to not post them.