Stephanie
9. heinäkuuta 2024
Capanna Suites is an absolutely beautiful property, in a breathtaking area of Tuscany. We thoroughly enjoyed our stay, and the service was exceptional. The dining options were also great.
I removed one star for one reason. The resort is advertised as adults only. Unfortunately, during our stay, an exception appears to have been made. There was a young child both seated next to us at dinner and happened to be situated in the room above us.
To put it bluntly, she was disruptive. She was weaving between and in front of tables during dinner. She also began running around and dragging furniture above us at about 6:00AM which was not the most pleasant experience of what we wanted to be a relaxed and restful morning. I understand that it’s difficult when someone appeared with a child, but the exception to allow for a child really took away from other guest experiences which was very unfortunate.
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