Castello di Velona Resort, Thermal Spa & Winery

We had our daughter's wedding here May 2025 and all I can say is that it was the most magical 3 days any of us have ever experienced. We booked it sight-unseen on a recommendation of a friend of a friend who had stayed there once. The staff was absolutely incredible in helping us pull it together in 6 months. Every Zoom call showed how organized they were and we were kept informed every step of the way with updated expense sheets. We had most of the rooms (50ish people) which was so fun. The Castello itself is nothing short of magnificent with views you cannot believe. The rooms were amazing and no 2 are alike. The mineral baths are enormous and continue on inside with sauna, steam rooms and hot baths tucked everywhere. The guests had plenty to occupy themselves with between events. The staff could not have been friendlier or more accommodating. From the welcome dinner complete with a strolling accordion player, to the vintage Fiat delivered for the day for pictures and joyrides, to the ceremony on the terrace, to the sunset dinner and afterparty with fireworks, to the farewell pool party, nothing could have been more perfect. Their attention to detail and ability to make all the magic happen despite the weather and changes to the plan were incredible. It was really the little things that made it so special, like what we thought was just going to be some pizzas and salads for the pool party turned out to be an outdoor pizza oven with chefs hand-tossing dough and making each salad to order. And the food. Oh the food. Nothing stressed me more than never tasting the food before having people eat it for 3 days, but I had nothing to worry about. To say the food was delicious does not do it justice in the least. Every single guest commented that they have never had food this good at any event - ever. I have petitioned for the chef to get a raise. To quote the groom's 96 year old grandmother - "This is the best wedding I have ever been to, and I have been to a lot!"

Amazing views

We had a spectacular time in this fairy-tale setting! This vistas from all sides of the Castello are simply amazing. The facility is both unique and pristine and the staff is A+. In addition to the views, the superstar of this property is also the thermal pools and the food and wine selections. We spent hours in the various pools just soaking in the relaxation and the views. It was truly remarkable. The food was outstanding although not cheap - but the room prices were very reasonable so it balanced out. We loved this spot and can’t wait to return!

Esperienza unica! Location da favola tra le colline della Val d’Orcia dove rilassarsi e staccare dalla città. Abbiamo trascorso due notti (31 dicembre-1 gennaio) per festeggiare l’arrivo dell’anno nuovo. Dall’accoglienza fino alla nostra partenza è stato tutto perfetto; personale gentile, attento ad ogni nostra esigenza e sempre sorridente. La sera del 31 dicembre abbiamo iniziato la nostra cena con ricco aperitivo nella hall del Castello per poi proseguire con la cena al ristorante Settimo senso, davvero squisita. Dopo la mezzanotte abbiamo ballato grazie al dj e abbiamo concluso i nostri festeggiamenti. Al mattino dopo una ricca colazione siamo partiti promettendo di ritornarci. Davvero complimenti a tutto lo staff!

La struttura storica e affascinante si erge sulle colline toscane, irte di vigneti e rigogliosa natura a pochi minuti di strada da Montalcino. Il paesaggio unico e suggestivo ci ha donato un senso di benessere e la sua straordinaria bellezza, un senso di pace. Tutto sembrava promettere un piacevole soggiorno presso questa storica struttura. Siamo stati i primi di ottobre 2024 con degli amici Ferraristi . Arrivati alla hall della struttura per il check-in , riscontriamo il primo (e non ultimo!) problema. Caos generale sia con le valigie che con le camere da assegnare. Incontriamo alla Reception un personaggio, che tutto ci sembrava tranne che il Direttore di un hotel . Poi , scopriamo che il suo nome è: Alessandro Sapia! Persona poco professionale , maleducata , incompetente! Personale alla Reception : Inguardabile! Ma i problemi non sono finiti qui ! Le Camere fredde con l'A/C malfunzionante senza poter spegnere l'interruttore . La Manutenzione è intervenuta senza capire né risolvere il problema. Manutenzione del tutto inadeguata ed incompetente per strutture di qualsiasi livello!Oltre ciò, le Camere assegnatoci erano decisamente sporche e abbiamo trovato polvere ovunque, sotto i nostri letti e capelli in bagno. Altra nota dolente, l'ascensore non funzionante. Decidiamo nonostante il tutto e con infinita pazienza ad andare a cena nel ristorante situato all'interno della struttura,per dimenticare queste problematiche, ed invece nuovamente si palesano altri problemi... Cibo non da 5 stelle!! Abbiamo chiesto cortesemente al personale di Sala il nome del Responsabile di Sala, un certo Alessandro Sau , gran maleducato, incompetente , arrogante e poco professionale . Nel contesto, ci è piaciuto tantissimo una cosa sola: il paesaggio! Da non tornarci mai più!! Serve poco avere tra le mani una struttura così bella e poi non avere personale qualificato!!!

This was a beautiful hotel in a picture-perfect-drop-dead-gorgeous location in Tuscany. However, not everything was perfect. Other reviews mention the high prices, for both the rooms and the food, and while I don’t know if there are any other hotel options that are different on this in the area, it is something to think about. A poolside lunch for two consisting of two waters and two pastas cost over $150. Also, there are no other options for dining, so the hotel is all you have. If prices are an issue, this is not the hotel for you. It is also significantly geared toward older couples and honeymooners, rather than families. We stayed here for a wedding, so there was no choice in hotel, but if we were to return with children, we would pick another hotel. However, it is perfect for couples. There are little to no activities for children, as the resort is focused on wine and the pool is built as part of the spa. The pool is beautiful, with stunning views of the Val d’Orcia and the Tuscan countryside. It also features water from underground aquifers, which is a cool touch! Unfortunately, this makes it so that the water is always warm, which is incredible on a cool night, but in the heat of an Italian summer, it does not serve as a refreshing dip. The spa is extensive, however, and includes many treatments and experiences. The breakfast was amazing and again, came with beautiful views. Also, very little of the staff speaks fluent English. All in all, this is a beautiful resort for a specific traveler.