Vieraskäyttäjä
26. elokuuta 2024
You only have 2 choices for hotels in Monett, MO. This one was the better of the two however, this one was not without issues! First, the clerk (Tanisha) at the front desk on check in gave us a rate for our stay for the duration. This did not happen on check out. We were charged a fluctuating lodging rate from $91.50 up to $126.00 a night, which was not within our agreement. Second, we had wifi issues for the first week. No wifi. Third, the hotel has overloaded electrical circuits that cause the power to shut off when using multiple appliances or devices. These are also fire hazards and code violations that the hotel needs to address before they have a fire caused by overloaded electrical outlets. I'm a retired FF and I know these things to be true. Fourth, never anyone on site with any authority to give assistance or help with making your stay more satisfying. The one lady that pretends to be a manager had no idea of authority, knowledge or wherewithal to handle the duties of a manager and the manager/owner was never available in person, by phone/text or email to help with anything. He had one excuse after the other for not returning calls for assistance. Fifth, the hotel is outdated and is need of updating and/or refresh. Dirty carpets and stained sofas. Sixth, the reported daily breakfast was pretty sad with watered down coffee and stale pastries. We will definitely not book this hotel ever again. If I ever have to come back to that area for work again, I'll drive from another location that has more reliable and satisfactory accommodations that also abides by their reservation agreements.
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