Hotel Liberty Resort

This is a case of you pay for what you get, but for the same price, we stayed in much nicer hotels and guest houses in Tunisia throughout our trip. The positives; the hotel is affordable and in a decent location, within walking distance of the beach, the pool is also great and the food was good. The downsides; The hotel is very outdated and aged, the bedding cushions, bed spreads, napkins and table cloths were all stained and worn (the cotton bed sheets were fine however). Some of our bathroom towels were not washed and cleaned at all, our hand towel still had the previous guests make up wiped on it. The aircon in our room didn't work, so we had to sleep with the balcony sliding doors open, which made for a nosey nights sleep. The reception staff and some of the other staff were professional and friendly, but in the main, the waiters and kitchen staff treated you like they were doing you a favour, some didn't even bother to help when asked - like for a menu or a drink for example. Some of the attitudes I saw towards other guests, was very poor. When we paid for our dinner, our 35 Tunisian Denar meal, suddenly became 45, clearly the rest was going to be pocketed so we refused to pay the extra fee that came out of no where. To be brutally honest, that was the worst customer service we had experienced in a hotel to date. Overall the guests at the hotel we fine but there were some very drunk guests, literally falling over and stumbling everywhere, with one girl was so drunk, she didn't even realize her boob was hanging out of her bikini. We were so happy to get out of there when we checked out.. The worst hotel we had stayed in in Tunisia.

Nothing to eat on arrival (10 ish) Entertainment is not great to be honest,lights switch off around 10pm NOT GREAT . Food ok but not much variety ,good beer but wine and cocktails not the best. Good swimming pool and beach bar Beach is not private loads of locals going there but not problems at all .

Extrêmement déçu par FRAM, qui nous a envoyés dans cet hôtel sachant qu'il allait fermer. Aucune activité n'était proposée, nous nous retrouvions dans un hôtel fantôme. Les animateurs jouaient entre eux ou nettoyaient l'hôtel, au lieu d'animer les vacanciers. Une grande déception concernant la gestion de FRAM, qui prétend être à l'écoute des clients, mais en réalité ne prend aucune mesure et propose un hôtel qui ne correspond en rien à nos attentes. FRAM, c’est : soit tu acceptes, soit tu restes dans un hôtel où tu dors à la réception et tu te débrouilles pour manger. Merci, FRAM, pour ce moment horrible qui était censé être des vacances. J’attends également que l’hôtel me contacte pour me dire s'ils peuvent effectuer un geste commercial afin de compenser ces vacances, qui ne correspondaient absolument pas à ce qui était promis.

C'était vraiment un super séjour en famille ! On a bien profité de tout, surtout les animations. Un grand merci à toute l'équipe pour leur énergie. Burkini accepté. Une mention spéciale pour Hamdi bangala, vraiment top ! On reviendra avec plaisir l'année prochaine.

Super - wszystko bez zarzutu, animatorzy wspaniali, jedzenie pyszne. Basen czysty i pusty o tej porze roku. Morze cieplutkie, a plaża piaszczysta, niczym nad Bałtykiem. Wycieczki bardzo sprawnie i profesjonalnie zorganizowane. Polecamy!!!!

I went to this wonderful hotel with my family. An extraordinarily beautiful and clean hotel, the staff were very nice and friendly. The food was excellent. The animation team was very friendly to us and also the most entertaining. It was an unforgettable experience