It was a great place to stay in! Very friendly staff and good location! However, the internet might be very slow in the room so you might have to come out to the front to use it
Käännä
Vieraskäyttäjä
Majoittunut 2. 2025
Liikematkustajat
4.0/5
Erittäin hyvä
Lähetetty 13.3.2025
The hotel offers convenient access to facilities within Mombasa town thus posting good experience for traveller on business or leisure. However, the television sets in the rooms are not connected to signal appart from channel that advertises the hotel.
Käännä
Vieraskäyttäjä
Majoittunut 2. 2025
Muu
4.0/5
Erittäin hyvä
Lähetetty 13.3.2025
The workers are professionals and courteous. Food is great and variety. The juices were variety and tastes great. Bar services were great too. The room were clean and great Air conditioning. The bed well made and changed on time. Cleanliness is top notch. Keep it up
Käännä
Angela
Majoittunut 2. 2025
Muu
2.0/5
Lähetetty 12.3.2025
My shower did not work and front desk did nothing to resolve the problem
Käännä
Majoituspaikan vastaus: Dear Angela,We’re truly sorry to hear about the issue with your shower and the lack of response from our front desk. This is not the experience we aim to provide, and we sincerely apologize for the inconvenience caused.Your feedback has been shared with the team to ensure better follow-up in the future. We hope to have the chance to welcome you back for a much-improved stay.Warm regards,Sentrim Castle Royal Hotel.
Vieraskäyttäjä
Majoittunut 2. 2025
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 11.3.2025
Good location , friendly staff , great rooms , great food. A good view of the towns and, we'll conditioned rooms.Express laundry services are great , breakfast is served on time. The hotel is a heritage site therefore is in itself a tourist location
Käännä
Vieraskäyttäjä
Majoittunut 2. 2025
Muu
5.0/5
Ylivertainen
Lähetetty 10.3.2025
The services were excellent,has well groomed staff ,very responsive during our one day training. The food was very good and delicious.Keep up the good work hope to not only visit during business sessions but on a personal level and to receive the same services from the team.