Relaxershy
18. tammikuuta 2025
We visited from the 27/11/2024 to 3/12/2024 and were a family of 6. We were welcomed with a glass of cold juice which was delicious after our long journey. We had 3 rooms next to each other on the 2nd floor. There were few issues with our rooms and after complaining this to the management, the relation manager (Patricia), improved our stay enormously. We were moved to the 3rd floor whereby the rooms were more modern. Patricia gave us her direct mobile number in case we had further issues. Our stay was full inclusive and there were plenty of food choices. The hotel is next to the beach and we enjoyed the walks and relaxation by the pool, camel, boats and jetski rides were available at additional costs. The staff were super friendly especially the catering staff though felt some of the reception staff and chamber maids could be better trained. Two of our family members had birthday parties which exceeded our expectations. We are travellers and have visited many countries around the world but this celebrations were absolutely exceptional. We enjoyed the dancing, the cakes, the meals and what a lovely surprise on our last day. It always put smiles on our faces and we will forever cherish the memories. On our last day when we came downstairs for our last meal, Patricia and the staff had decorated a table near the beach and next to the swimming pool whereby we indulged in delicious sea food, what a lovely evening! Thank you Mombasa continental. We definitely recommend this hotel and we will be back.
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