Jumeirah Beachfront

Beautiful property by day. Staff are warm and friendly. If you choose the sea facing rooms, be rest assured you will sleep well and have good views of the ocean. If you choose the pool facing apartments, you will not sleep - the hotel rents out speakers to their customers. Each one plays their own music. It's just a mess. Wondering why they can't have one DJ to play music. If the owner can afford JBL speakers, he/she can afford head phones for rent so that it's a silent disco.

Booked a place to stay as i was in Mombasa. I had not even seen the ocean but the receptionist just pointed it out to me and that's when my experience started. Everyone was helpful and welcoming and nothing seemed a bother no matter how many times i had to ask for ice.... Well done Jumeirah.

The best hospitality that i have ever experience d. Thumbs Up.awesome reception and amazing food ,the activities planned were incredible, engaging and the staff was very professional, I REALLY LOVED MY STAY JUMEIRAH

Really liked the five star experience. The food was to die for and the people were so good. Can't wait to go back again.Cudos and bravo Jumeirah, I really can't wait to bring my daughter here, what an amazing place

FRAUD FRAUD FRAUD!!! DO NOT BOOK!!! Horrendous customer service, not transparent at all, will steal all your money and you won’t get it back. Do not book online!!! Worst idea of my life to trust this establishment.

Do not book this hotel if you’re looking for a good nights sleep or on a holiday with children. It’s all peaceful in the day but once it hits 6pm, the hotel brings out Shisha and people from the outside arrive and play annoyingly loud music with wireless speakers provided by the hotel (Why they think this is a good idea is beyond me). We had the apartment on the ground floor facing the pool and had nice sofas outside each room. BUT you won’t get to use them because guests who aren’t staying there will be sitting there with their Shisha and music :) goodbye privacy. The rooms themselves are bang average. The toilet in the master room barely had any water running out of the shower and hot water takes about 5 minutes to flow out. When we checked in, the living room also had flies roaming around which we couldn’t get rid off. If you can afford it, I’d suggest heading over to Voyager that’s just up the road. Their all inclusive package is worth the money and you’ll get a peaceful nights sleep.

Wir waren dort zum Muttertag und wollten ein gutes Restaurant besuchen. Am Eingang wurde man abgefertigt, wie in einer Jugendherberge. Kein Guten Tag , nicht mal aufgestanden , saß ein Mann mit Latschen dort und hat ein Mindestverzehr von 4000 Schilling verlangt. Dann kamen wir in ein 20 % besetzte Außengastronomie am Hotelpool. Nachteil es wurde zum größten Teil Shisha und Musikboxen verliehen. So hat jeder Tisch seine eigene Musik, was absolut nervend ist. 2 Tische hatten an dem Tag gegessen, 5 Tische hatten geraucht und Musik gehört. Unmöglich. Ich habe eine Fischplatte für 2 Personen bestellt. 5000 Schilling. Dazu gab es trockenen Reis und Extrakosten Gemüse. Jedoch nur für eine Person. Die Fischplatte war das Geld nicht wert, alles trocken gekocht bzw. gegrillt. Der Kellner war recht freundlich aber extrem langsam und vergesslich. Alles in allem würde ich dort nicht mehr hin gehen. Des weiteren haben wir bestellt Pizza Salami so lala, Hähnchen mit Pommes und Rindfleisch auch mit Pommes. Alles nix richtiges, eher einfaches Pommesbuden Essen, dafür einfach zu teuer. Umgebung ist eigentlich schön, wenn die Shishas und Musikboxen nicht wären. Wer auf diese Idee gekommen ist, bluetooth Musikboxen zu verleihen und jeder kann seine Musik aus seinem handy hören, muss komplett Irre sein

Security was ample. Rooms were sparkling clean and the whole place was constantly being groomed. My wait at the reception during check -in was pleasant. The ladies and the gentleman at the reception were polite and courteous too. Coming back in the summer.

First of all, breath-taking view of the ocean. Ample parking space as well. Professional and attentive staff who are very courteous. It is extremely clean and secure. The food is absolutely delicious with very good portion sizes and they allow alcoholic drinks from outside. The pool area is kid friendly making it conducive for family outings. I would definitely recommend it for anyone. I will definitely be going back.