Jamala Wildlife Lodge

Thank you for letting us stay the other day. I was happy to see giraffes from the balcony. As soon as I opened the front door, there were deer and alpacas, which were cute. Everything from dinner to dessert was delicious. The staff were also kind, which we are grateful for as we are not good at English. Touching the rhinos on the morning tour was a good memory.

JAMALA what a place, everyone and everything was excellent,the food was delicious and plenty of it,all the staff were amazing couldn't do enough to help you.We will definitely go back and everyone,do your self a favour and do this, it's an experience of a lifetime.

Days 10 and 11 of our 20-day trip and we were returning to Jamala after an absence of 8 years. On that earlier trip, the place had been open for a year and a bit and was in the middle of development and expansion. Then, we'd aimed for the lions but were allocated the big bear. I stayed in the cheetah room the first night which included a session the following day for just the two of us (patting and feeding) and she stayed in the bear room. Second night, we moved to the giraffe room. It was a great stay and the huge bear was the highlight. Sadly, the bear died a while later and that room is now one of the two tiger rooms. We were very keen to return and see if we could stay with the lions this time. The deal is that they won't guarantee that you'll get what you ask for so, this time, I rang in mid-July for an early November stay. I advised that we'd really like to stay with the lions and the tigers on a 2-night visit and was told that it couldn't be guaranteed. However, they advised that, because nobody had booked for our dates yet, they would note our booking for the lions and tigers as "First request" but, still, with no guarantees. The day before we were due to arrive, we received an email advising that we'd been allocated the tigers and we were delighted but a little disappointed that we'd missed out on the lions. However, next morning, we received another email advising that we'd been allocated the lions for our second night. Wow, major excitement ! Whilst you're invited to arrive for welcome and afternoon tea from 1pm, you can arrive earlier, drop your luggage at the lodge and wander around the zoo. So, we did. The first tour for new guests starts at 1.45 and the guides do a talk and let you hold an enormous python before that so it's worth being there at 1pm. The "afternoon tea" is actually a vast array of hot and cold offerings (sweet and savoury) and is well worth having. The first tour takes you around the zoo to get your bearings and to interact with various animals. We were split into 2 groups and Cooper was our guide. It quickly becomes very obvious that the welfare of the animals is way above every other consideration and so it should be. Cooper was very careful to ensure that we understood zoo etiquette and a number of children from not very well supervised school groups were left in no doubt of the errors of their ways (especially one young man who Cooper had seen kick an emu. He was sorted out very quickly whilst his teachers studied their shoes intently). Cooper is a credit to the organisation and we were fortunate to have him as our guide for the encounter/feeding tour next day too. Even better, there were only 3 of us on that tour because all of the other guests were staying only one night. On that point, staying 2 nights is a must. Yes, it's a stretch financially, particularly if you're staying in one of the Jungle Bungalows eg lions and tigers but you miss out on so much and it would feel a bit rushed for a one-night stay. On

Such pleasure and felt so welcomed at this unique Zoo. I appreciate every moment and hope they are all proud to be part of an amazing team as their service and enthusiasm really shone through

Fantastic Experience Absolutely amazing place to visit and stay. Everyone is so friendly and helpful, rooms very comfortable and clean, fantastic experience.

Amazing experience for your bucket list This stay was the highlight of my trip. The cost of the room was worth every cent. From the moment you were checked in, nothing was too much trouble. Hotel stay includes extras like, afternoon high tea and drinks on arrival. Small group tour of the zoo, and extra access areas. We stayed in the giraffe treehouse, which was lovely and we got to feed the giraffes from the balcony. Pre dinner drinks and a lovely three course meal with drinks. My other favourite was wondering the zoo early morning before it opens. Hearing the lions wake up. Wow. Breakfast included before check out and free zoo time if you choose.