Days Inn by Wyndham Modesto

Great friendly service

Sandy was very pleasant she answered all my questions and went above and beyond !!! Absolutely loved my experience and I’d definitely recons to my friends and family. The room was very clean and the oool was very nice as well. And there’s a **** dispenser right next door !!

I stay at these rooms frequently they are my number one choice. Rooms are super clean and they have a balcony ! Very family friendly and in a very nice area. Everything around the room is very convenient such as gas stations & fast foods. They are very affordable! Staff are very friendly and helpful !!!! I would 100% recommend staying at the Days inn !

There staff is very amazing and very helpful they are a really good hotel they have breakfast they have a laundry mat a nice pool with a grill they have nice maid. They have very comfortable bed and pillows they are amazing hotel I would recommend them

Me and my family has stayed here several times and every time we have stayed here was very pleasant every employee you have that works at the days in Modesto there very nice and they do a really good at their job I would always refer family and friends here at this hotel

Rooms smell and are infested with roaches, room was old and needs to be renovated, the mattress has a hole in it

This place is a dump. There is no way that I will spend $174 for this dump. Rooms smell bad walls with spots all over curtains are ripped furniture is dirty ac makes noise like a train bathroom smell like toilet never been clean towels and bed sheets are nasty with spots. Carpets never been clean. Is bad. Don’t go to this. Place. I left the place. Cause the atmosphere outside is bad people leaving on the premises and Holmes people in the lobby with bags people yelling at 1 am. This place. Is bad really bad I won’t stay here even if they pay me. Is gross

I booked a room today, Thursday, (for the upcoming weekend). I booked online on the Wyndham Website, put my credit card in and have a confirmation email. Now I booked a room with 2 beds, which is important to the rest of the story. Several hours later the property called and said they have no rooms with 2 beds available and would be cancelling my reservation. They offered nothing in return for the inconvenience including not offering to help with finding another hotel. They didn't offer a King with a roller bed or pullout couch. They didn't offer to help with finding another property nearby, even after I asked. When I asked if they were willing to help us in any way, the person who called said, "I did my job. You will have to call Wyndham Customer Service." I did. And it doesn't get any better. Wyndham Customer Service first had an issue figuring out the date of the reservation even though they pulled it up with the confirmation number. Their response to our reservation being cancelled by the property was to tell me that they would let the property manager or owner know. They already know. They are the ones who cancelled the reservation. Wyndham Customer Service said that I should hear from that property within the next week. Not clear how that helps with anything. They explained that each property is independently owned. They offered no help. Wyndham Customer Service told me I need to call reservations to find a new property. They didn't even offer to transfer me. When I asked why they have a central Customer Service phone number if they cannot help, they explained again that each property is individually owned and that they have a process they must follow. Wyndham's website has a big banner "BOOK WITH CONFIDENCE" across the home screen. They did not instill any confidence with this experience. Wyndham needs a better process. The property cancelled my reservation without offering any help or compensation at all. Wyndham Customer Service offered no help or compensation at all. Not even 500 points or a drink coupon. Nothing. And to top it off Wyndham Customer Service hung up on me at the end when I said that their process is just that, their process. Their properties being owned independently is also their process. I'm not sure how I'm responsible for either of those things. If you are operating under a unified brand, you need to set and have some standards to keep that brand alive, not hide behind the processes you created to explain to customers why you cannot help them. Why would I ever book with this hotel or with any Wyndham property again?

Very satisfied with everything, they were accommodating to me, I had asked for a couple of blankets because it was very cold, and I got one, that's all they had. My daughter had hand surgery and needed a blanket for her.