Majoituspaikan vastaus: Dear guest,thank you for staying at the Phi Hotel Canalgrande and for sharing your review for us.We are happy to hear that your experience with our staff was positive and that everyone showed you the passion they feel for their work. We are also pleased that you appreciated our historic structure, the spaces of the room and the corner dedicated to welcoming our guests with snacks and both hot and cold drinks. We are also pleased to read your appreciation for our breakfast buffet that we set up with a variety of products and a selection of local specialties of the best quality.We are sorry if the size of the bed did not perfectly meet your habits. We will certainly take your preferences into account should you wish to give us the pleasure of having you with us again.We look forward to seeing you.Best regardsPhi Hotel Canalgrande
Aleksandra
Classic-huone
Majoittunut 12. 2024
Matkusta ystävien kanssa
6 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 29.1.2025
Отель очень и очень уставший. Придавленные давно подушки на диванах в холле, сильно нуждающиеся в обновлении номера. В номере очень жарко и не очень приятно попахивает канализацией. В душе сложно отрегулировать температуру воды, напор её очень слабый. Завтраки скудные. При входе в отель крутые семь ступенек - подниматься или спускаться по ним с чемоданами трудно. Но, спасибо персоналу, с чемоданами помогли и вызвали такси. Персонал вообще очень приветливый и расположение отеля вполне удобное. Но если бы остановка была на несколько ночей, выбрала бы другой отель
Käännä
Majoituspaikan vastaus: Dear Aleksandra,thanks a lot for choosing the Phi Hotel Canalgrande and for taking the time to share you review with all of us.We are happy that you found a helpful staff ready to help you on every occasion and that our location in the heart of the city was convenient for you to visit the city in a comfortable way.We are sorry for the inconvenience with the hot water and we inform you that we are already working to resolve the problem. Regarding your reports, we consider them precious and we confirm our commitment to plan interventions that can improve the experience of our guests. We hope you can return in the future and see what we are doing.Our warmest regardsPhi Hotel Canalgrande
coquerel
Classic-huone
Majoittunut 11. 2024
Pariskunnat
13 arvostelu
10.0/10
Ylivertainen
Lähetetty 30.12.2024
Really enjoyed our stay in this hotel. The staff is friendly and the architecture is great. Very authentic Italian. You feel as if entering another era, the place is old fashioned in the best way possible. They have a parking and they will take care of your car for you. The breakfast is delicious and plentiful, the best one I had during this trip.
Käännä
Majoituspaikan vastaus: Gentile ospite,grazie di cuore per aver scelto il Phi Hotel Canalgrande e per aver condiviso la sua positiva recensione per noi.Davvero felici di leggere che le sia piaciuta la nostra struttura e che abbia apprezzato il suo fascino storico. Allo stesso modo siamo lieti che abbia trovato di suo gusto la nostra colazione a buffet con la sua varietà di prodotti sia dolci che salati che possano soddisfare un po’ tutti i gusti e le esigenze dei nostri ospiti.I nostri più cordiali saluti.Phi Hotel Canalgrande
Vieraskäyttäjä
Compact-huone
Majoittunut 10. 2024
Yksin matkustavat
1 arvostelu
7.5/10
Lähetetty 27.11.2024
Struttura datata avrebbe bisogno di una buona ristrutturazione in camera solo una pompa di calore molto rumorosa .
Pulizia mediocre
Posizione ottima
Käännä
Majoituspaikan vastaus: Gentile ospite,grazie mille per aver scelto il nostro hotel e per aver condiviso la sua esperienza con tutta la community di Ctrip.Siamo lieti che abbia apprezzato la nostra posizione centrale e strategica per muoversi nel centro città e poterne scoprire le bellezze.Ci dispiace però leggere che abbia avuto qualche inconveniente con la camera e soprattutto se la pulizia non sia stata accurata come avremmo voluto.Confermiamo che stiamo pianificando di migliorare i nostri spazi e ci auguriamo che possa tornare in futuro per godere un soggiorno ancora più piacevole.Ci auguriamo di rivederti presto.Cordiali salutiPhi Hotel Canalgrande
Majoituspaikan vastaus: Dear guest,thanks a lot for choosing our hotel for your trip in Modena and for leaving your kind review.We are sorry if the room was not completely to your taste although we are pleased to read that you appreciated the historical character of our structure and the classic furnishings.We are a benefit company and as such we are very sensitive to the environment and to the issue of recycling and saving resources: we are happy that you share this interest with us.Looking forward to host you again for your next visit to our city.Kind regardsPhi Hotel Canalgrande
AlfYY
Majoittunut 3. 2024
Perhe
8 arvostelu
9.5/10
Mahtava
Lähetetty 12.4.2024
It is a very well-located hotel, right in the "heart" of Modena. It's in the ZTL zone, not to worry, the staff were very vigilant & assisted with the ZTL coupon which was valid for the stay.
The hotel is a bit "old", so don't expect much, however, the rooms are nicely furnished. Mattresses are firm to my liking and there is enough toiletries. Breakfast was sumptuous! A delicious spread & of high quality.
Note as the hotel is a bit old, don't expect top grade elevators - they are narrow, and the rooms a bit "hollow". Opens up to the balcony with excellent "minor" view of the basilica. However, sound travels and you can hear the next door neighbour if they speak loudly or slam the door.
Parking, however, is a nightmare, as expected of this very narrow town. No fault of the hotel itself. You can find parking nearby, may have to walk 5-6 mins. The excellent English speaking Reception/Check In Staff will assist with that & all my questions were answered.
Käännä
Majoituspaikan vastaus: dear guest,thank you for choosing the Phi Hotel Canalgrande and for leaving your kind review.We do our best to ensure our guests have the most pleasant experience and we thank you for highlighting the commitment we dedicate to service every day.As you may have noticed ours is a historical structure and has great cultural and artistic importance for the city of Modena. We are sorry you found some defects but we are pleased to read that you appreciated other characteristic aspects that made your experience positive.We will be more than happy if you would choose us again for your next travel to Italy.Kindest regardsPhi Hotel Canalgrande
Majoituspaikan vastaus: Dear guest,Thanks a lot for staying at the Phi Hotel Canalgrande and for leaving us your kind review. We are happy to hear that you enjoyed your stay and that you particularly appreciated our care and attention dedicated to serve you at the best, but also that you report in detail everything you liked and contributed to making your experience a positive one. Our main purpose that drives us to work in hospitality is to guarantee that anyone who chooses us has pleasant stays and knowing that we have succeeded in our aim is a source of pride for us. We will be happy if you would like to choose us again for your next visits to Modena: we look forward to seeing you soon. Phi Hotel Canalgrande
Vieraskäyttäjä
Majoittunut 11. 2022
Perhe
1 arvostelu
9.0/10
Mahtava
Lähetetty 17.1.2023
L'hotel è veramente bello,ubicato in pieno centro ,la camera era una standard per due, semplice ma con tutti i comfort,la colazione era ottima.