Hotel Villa El Mocanal

This hotel is excellent. Great location, homely but stylish. Superb cosy blankets for our mid-winter stop in this high-up hotel. Great sea views and only 15 minutes from the airport and the La Peña mirador! Perfect. Thanks

No vuelvo más. Hotel a medias. No restaurante, no piscina. Sin cortinas oscurecedoras q desde q amanece, te despertaba. Pregúntanos y me dijeron que eso es lo que había. Recepción no hay nadie desde la 20h aunque pone q es desde las 23h. El hervidor de agua q era lo único que había, no funcionaba bien. El calefactor nno calentaba bien. El balcón no cerraba del todo la puerta. La puerta de entrada con el viento pese a estar cerrada con el seguro, se movía y no dejaba dormir, tuve que ponerle la maleta detrás y hace de palanca para evitar el movimiento. El trato de la recepcionista muy seco. Una botella de agua de 0.5 cl para 3 personas q llegan a las 19h y vuelven a irse a las 13h q venia a recogernos el taxi y que no había nada abierto cerca por ser domingo y carecíamos de un coche ya que el de alquiler lo tuvimos que entregar. Tuve que ir a buscar 1 juego de toallas más y más agua porque habían para 2 persona y no para 3. Lo mejor del hotel, los restaurantes de la zona. Rece para que si me tenía que quedar una noche más, no fuera en ese hotel. Lo peor de mi paso por El Hierro. Cuando pedimos hojas de reclamaciones, nos dijo que no tenían, q por la web. De verdad, para nada lo que se ve q ofertan. No lo recomiendo.

This Hotel did everything you could ask for from a 2 star. Our room (15) had a view with a view out to sea, over the back garden and empty swimming pool. Contrary to some comments, it was neither cold nor damp but the owners had Kindly put an oil filled radiator in the Room before we arrived. The Room was basic but had plenty of space and everything you could ask for. Wifi did work in our room , maybe because it was close to reception. Breakfast was in the Hotel itself and, although there weren't many fresh fruits, there was plenty to go at. The tortilla con patatas was especially good. Dinner was in the restaurant across the road where fish soup and Tuna were fresh and very tasty. We were on an Inntravel package and the picnic provided on our second day was first rate.

On arrival we were given a choice of rooms and we choose number 15 as it had a lovely view. The hotel is very basic but it is very clean and comfortable, the staff were friendly and helpful. We had our evening meals in the restaurant across the road from the hotel. Breakfast was served as a buffet in the hotel and offered a simple but good choice of food, cereal, toast, yogurts, meats etc. There are a couple of supermarkets within easy walking distance from the hotel and a local bar (turn right) where we enjoyed a couple of early evening beers. We did a walk to Pozo de Las Calcosas straight from the hotel (approx 6 km there and back) there is a nice view point here with a cafe (which was closed when we went). There is also a natural pool down in the holiday/summer village but the sea was very rough when we visited so it was not possible to swim here. The hotel was able to provide us with a picnic for each of the days we were there which was very nice. Valverde was a short taxi ride away.

El hotel tiene una relacion precio/calidad muy bueno, lugar limpio y acogedor. Desayuno variado y de buena calidad. Una pena la piscina vacia y la cama incomoda. La dueña disponible y amable. Tiene a lado un buen restaurante y supermercado.

Vergonzoso que a esto lo llamen hotel. Limpieza de habitaciones muy mala. Trato personal que deja mucho que desear. Cortinas sin oscurecedores. Ventanas que dejan pasar el viento. MUCHA PUBLICIDAD ENGAÑOSA. La recepción no es 24h. La wifi es para zonas concretas reducidas. Mejor comer fuera de aquí y mucho mejor NO QUEDARSE AQUI