Hotel Breezebay Marina

도심에 외딴 곳에 있지만 앞에 바다뷰는 기가 막힙니다

열대기후의 영향일 수 있지만 베란다에 개미가 좀 많아 아쉬웠어요. 그외는 대부분 만족했답니다 리조트내 할것도 많구요. 2번째 방문이었지만 다음에도 또 이용할 것 같아요. 트립닷컴덕분에 가성비있게 다녀올 수 있어서 더욱 만족했습니다.

Chambre avec vu sur la mer Top😎

I had the worst experience at the Brisbane Marina Hotel. I made a reservation for two nights and had already paid for the hotel at the pre-visit site. When I checked in, a male short-haired employee asked me for payment because the payment was not confirmed. I had the payment receipt and confirmation that I had already paid, but without proper confirmation, my family and I, who came after playing in the water, explained and checked in the lobby in a cold state for a long time. After a long time, the male employee checked us in. So two days later, when I checked out, another female employee repeated the same thing again, and I called the male employee who was in charge of me to check in, but he didn't do anything to frustrate me. Eventually, I was able to check out only after another female employee checked in on the travel site, and I almost missed the flight because of the staff who treated me like a non-payer and made me feel frustrated and angry at me when I checked in and when I checked out without solving things for two days. However, the staff fled to another place without a formal apology. At its worst, I experienced staff response and service. Finally, it was an uncomfortable point that the distance between the lobby and the new building was long and there were stairs in the middle to make them carry heavy carriers in the hotel and climb the stairs. However, there was a wheelchair bathroom right in front of the stairs, which felt more contradictory. Except for the location, both the facility and the staff are disappointed.

Was a very nice hotel. Much better then expected. Staff were willing you help. Enjoyed ourselves.

很棒非常滿意