Janette
12. marraskuuta 2024
Not all rooms are as indicated in the photos. We booked a Deluxe Room based on the photos on the website. Upon arrival we were given a room
with low ceilings and only a few beams. We requested the room, as shown on the website, which is called the Early and they did move us to that room.
The second night we had no heat in the room and it was cold. The manager came up and said he’d contact maintenance. After a while we went to check on things and told that maintenance was not attending that night and they brought us two heaters, which basically did nothing. We ended up putting one near the bathroom to try to heat up the bathroom.
When we mentioned in the morning that the heaters didn’t really help, we received a “sorry about that”. We feel that some type of discount should of been at the very least offered.
Would we stay there again, probably yes but we would make sure that the heating works.
Käännä