Rand Tower Hotel, Minneapolis, a Tribute Portfolio Hotel

The hotel is in the heart of Minneapolis downtown, walkable distance to all major attractions. The rooms are very neat, confortabe and with all the amenities you need. Really enjoy the stay. Parking is a little bit expensive.

停車收費很貴 提前考慮啊

還行 就是建築比較老 電梯等非常久

設施：新 服務：好 環境：很有格調的裝修

環境不錯 服務熱情

Typically, my preferred hotel choice is Fairmont Gold, but since there was none available in this area, I opted for Rand Tower. Although my initial check-in experience was disappointing, my perception of the hotel was completely transformed by an evening front desk agent named Jaylyn, who provided exceptional service. She listened attentively and sincerely acknowledged the issues I faced during check-in. She assured me she would resolve the matter and had integrity to follow through on her promise. She effectively addressed and resolved the problem I encountered earlier. I was truly impressed by her professionalism and dedication to delivering excellent service. (It seems to be a rare quality these days.) Thanks to Jaylyn’s outstanding, customer-focused approach, my opinion of Marriott has significantly improved. If I find myself traveling to a place where Fairmont Gold isn’t available, I will choose Marriott, solely because of how impressively Jaylyn demonstrated her commitment to ensuring guest comfort and ease during my stay. I sincerely hope that Marriott management reads this review so they can recognize and reward an outstandingly employee like Jaylyn. I also hope Jaylyn reads this review. Thank you so much, Jaylyn! The room was lovely, elegant, and clean. I wasn't crazy about the bathroom lighting, but it wasn't a major issue. The bed was very comfortable, and I slept well. (I am a light sleeper.) Usually, older buildings tend to be noisy, but I experienced no disturbances in my room on the 18th floor. The hotel is centrally located, so it was convenient to explore the area. I highly recommend this hotel.