Element Minneapolis Downtown

在車站附近，但隔音效果還不錯，沒有什麼聲音。房間沒有配瓶裝水，但有直飲水系統。配有微波爐洗碗機，自己簡單做些飯也是可以的。

I’m a Marriott Silver Elite member and frequent traveler, but my experience at Element Minneapolis was completely unacceptable. I booked one of the top-tier one-bedroom king suites for three nights and even called ahead to confirm it would be ready after my late flight. I was assured everything was in order. When I arrived, I was told the suite I reserved had been given away. Instead, I was placed in an accessible room that was not remotely comparable — a much smaller shower, less space, and nowhere near what I paid for or needed. This wasn’t a minor downgrade — it was a bait-and-switch. They offered 20,000 Bonvoy points as compensation — which doesn’t even cover one night in a basic room at this property, let alone a premium suite for three nights. I explained this and declined the offer, expecting a reasonable follow-up. What’s most disappointing is not just the room mix-up — it’s the complete lack of effort to make it right. As a loyal Bonvoy Elite member, I expected more. I escalated the issue, followed up again, and was completely ignored. No apology, no alternative solution, just silence. This shows me that loyalty doesn’t matter here. If you’re considering booking a suite at Element Minneapolis, don’t count on actually getting it, and definitely don’t count on them doing the right thing if things go wrong. I’ve filed a formal complaint with Marriott Bonvoy and will continue sharing my experience to warn other travelers. Marriott, this is not how you treat your loyal members.

Beautiful clean hotel. Close to the stadium. Great 4th floor terrace for outdoor seating. Loved our room. The breakfast could use an upgrade. The staff were nice and knowledgeable. The breakfast staff were a bit crabby, but I would definitely stay again. Price is a bit high.