Best Western Mineola Inn

the pool and hot tub were green and looked like never ever used in over 2 years!!! why have that on the website as an option??? when asked she said they should remove it has not been cleaned or used since before covid!!!!!! paid for mobility room - got there thry put me in regualr room and said sorry we are out.

nice place to stay. very good rooms. enjoyed my stay this week while working in the area. looking forward to staying next week when we return for additional area work. might have to try the pool when back in town if the weather is nice as it was this week. see ta real soon. thanks, Glenn

This is a lovely hotel just outside a small characterful town. it is very clean , friendly and comfortable and the staff are wonderful. I left my camera behind by accident after watching an eclipse in the car park and they packed it all up beautifully and shipped it for me; they could not have been more helpful. We had a wonderful stay thank you :)

I have stayed here several times on business trips. Always a good experience. The pool was nice, breakfast ok, staff pleasant.

The hotel was convenient to everything I needed. All the staff were very helpful and the hotel was clean and comfortable.

From our first welcome to our have safe travels the staff at the Mineola inn were friendly and helpful. The morning breakfast was good and had many choices for all. The Texas shaped waffles are always a must. Our room was clean and comfortable. We will definitely return on our next visit to Mineola. Highly recommend you do the same.

We stayed 2 nights in Mineola recently and enjoyed our stay. The staff and rooms were wonderful. Breakfast is great! Mineola is a wonderful community! Be sure you visit ALL of downtown! The people are so friendly!

EVERY interaction with all of the staff was excellent. All were polite, personable, professional, friendly, and gust oriented. I left a number of clothing items in the closet. Before I had a chance to call about it, I'd already gotten a voice message from the front desk. My follow up calls over the next couple of days to coordinate shipping were all good experiences. The hostess was reassuring and gave me great confidence that all would work out. Again, all my staff interactions during my 3 day stay left positive memories of this hotel!

We checked in about 1 AM. The girl at the front desk was super friendly. When we got into our room it’s not a little musty but it was OK because we’ve stayed at the Bahamas and it has the same smell that’s typical for most hotels. Overall the bed was super comfortable and we slept really well. The rooms were cold. The breakfast in the morning was amazing and it was perfect before having to travel to a funeral that morning. Our tummies were full!! I just loved the Texas waffles in the shape of them. It made me happy. The cook was super friendly and the food was delicious. Thank you for a wonderful stay I would definitely stay here again. I am originally from Hawkins Texas so it’s nice to have a hotel like this when visiting from our new home in Royal Palm Beach Florida. Mineola is a cute town and I wish I was traveling due to different circumstances but staying here was the most convenient