Premier Inn Glasgow (Milngavie)

The staff were very helpful. The room was comfortable & clean. The bed was very comfortable. The WiFi was a little slow. But you can pay for stronger connection. Very good location. Close to supermarkets. EV chargers on aldi carpark, just round the corner.

My check inn was very smooth, the lady was very polite, and the hotel has free parking, which is a must for me, I hate hotels that now charge for parking, and now I will avoid them! It was a cold day and luckily my room heater was left on (brilliant), my bed was comfortable, and my pillows are not so comfortable. It was my 1st time at the hotel however if the price is right again i will return!

We frequently stayed in Premier Inn. This time, we stayed in Room 115. We always give the benefit of the doubt. But unfortunately, every time we visited, the rooms are very dusty and run down. Apart from dirty and worn rooms, the showers are weak! Staff is friendly but the rooms need major improvements and cleaning. Such a shame!

Have chosen to stay Premier Inn Milngavie many a time being just outside the city , free parking and a great restaurant/ pub on site but now that the restaurant is presently under changes , some permanent, it is no longer attracting us. No fault with the hotel as standards and cleanliness has remained but here are some of the changes and poor service of the ex Beefeater. Guests only as no longer a public restaurant or bar which was thriving at one time with guests , guests visitors and public. Since the changes we have visited early Dec and now presently staying again. Only half the tables being used leaving empty areas. Long service staff took redundancies so now less staff always under training. Breakfast Jan 1st only one ‘chef’ who again was training and just couldn’t cope eventually after waiting an hour during which many left we were eventually told sorry no more breakfast being served. Just couldn’t cope eventually after, really no fry ups prepared in advance so all cooked to order , couldn’t get requests correct , sole waiter didn’t have a clue what table the food was going to - going round at least 3 wrong tables. When leaving after being told no more being served loads of plates lined up on serving counter which staff ended taking nibbles from different plates. Offered refund but we hadn’t paid in advance anyway. No further compensation for next day etc so next morning we just popped along to nearby McDonald’s and we will continue doing for the next week. They have also lost our custom for the odd evening meal. Don’t know why the brewers changed something that was working well for many years. Tbh don’t think we will be booking Premier Milngavie again. Don’t think anything has changed with the Premier Bearsden, couple of hundred yards away as it’s operated by Green King - not Dryburgh so might try it. A shame.

Our experience at Premier Inn Milngavie was terrible. There was no hot running water from the sink in our room so we couldn’t properly wash our hands. No solution to the problem was offered or provided and we were given no money back. The room itself was freezing. The heating was switched off early evening meaning that we were very cold throughout the night. The room itself was not overly clean. There was rust / dirt around many of the items in the bathroom, mainly the soap dispensers. The shower gel in the shower was finished. The food at breakfast was below average. Definitely not worth the cost.

Hotel rooms and restaurant are tired The room smelled of stale beer shower curtain was stained Area for help yourself continental breakfast was make shift and cramped Cooked breakfast lacked any presentation and was served with burned sausages and hard poached eggs Overall not a great experience