Premier Inn Glasgow (Milngavie)

Practicall, comfortable hotel near a pleasant park , pleasant and wecoming staff giving good advices Traditional restaurant . good breakfast , offering cooked and continental options Plenty car park Plenty storage in the room with large beds . Easy access.

Excellent Premier Inn. The staff couldn't be more helpful for people doing the West Highland Way. Let us leave a spare bag in a safe cupboard for the week and arranged for our bag to be picked up for us by the baggage transfer company. Very warm welcome and lovely hotel. Thank you.

My check inn was very smooth, the lady was very polite, and the hotel has free parking, which is a must for me, I hate hotels that now charge for parking, and now I will avoid them! It was a cold day and luckily my room heater was left on (brilliant), my bed was comfortable, and my pillows are not so comfortable. It was my 1st time at the hotel however if the price is right again i will return!

The new Premier Inn beds are too small. The last few visits to them I have not had a good sleep. It is very disappointing and actually pointless to go there now. It used to be their strength. At least this one had a window that opened which is becoming a rarity.

Have chosen to stay Premier Inn Milngavie many a time being just outside the city , free parking and a great restaurant/ pub on site but now that the restaurant is presently under changes , some permanent, it is no longer attracting us. No fault with the hotel as standards and cleanliness has remained but here are some of the changes and poor service of the ex Beefeater. Guests only as no longer a public restaurant or bar which was thriving at one time with guests , guests visitors and public. Since the changes we have visited early Dec and now presently staying again. Only half the tables being used leaving empty areas. Long service staff took redundancies so now less staff always under training. Breakfast Jan 1st only one ‘chef’ who again was training and just couldn’t cope eventually after waiting an hour during which many left we were eventually told sorry no more breakfast being served. Just couldn’t cope eventually after, really no fry ups prepared in advance so all cooked to order , couldn’t get requests correct , sole waiter didn’t have a clue what table the food was going to - going round at least 3 wrong tables. When leaving after being told no more being served loads of plates lined up on serving counter which staff ended taking nibbles from different plates. Offered refund but we hadn’t paid in advance anyway. No further compensation for next day etc so next morning we just popped along to nearby McDonald’s and we will continue doing for the next week. They have also lost our custom for the odd evening meal. Don’t know why the brewers changed something that was working well for many years. Tbh don’t think we will be booking Premier Milngavie again. Don’t think anything has changed with the Premier Bearsden, couple of hundred yards away as it’s operated by Green King - not Dryburgh so might try it. A shame.

I have stayed at this hotel many times over the past 20 years and it was always great value and good quality. Not now. It's shabby. Overly expensive and poor quality food. Dirty and needs a full revamp. It was great when the beefeater restaurant was there. NOT NOW ITS DISGUSTING. NEVER AGAIN !!!!!