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ianxrl
Standard kahden hengen huone
Majoittunut 7. 2025
Yksin matkustava
23 arvostelu
9.0/10
Mahtava
Lähetetty 25.8.2025
Wonderful hotel. Felt great in the shower. Loved the hair dryer and luxury feel of the room. Staff were kind and helpful. Great value. I suggest not staying on the block that the hotel is on because it felt dangerous at times with people loitering across the street at all hours. Check out the Main Street or across it, there is a 24h place next to the square. Management should consider posting the “mini-bar” prices near the snacks to avoid surprising guests with a bill for €3.50 per bottle.
Рядом с вокзалом. На улице много афроамериканцев, поэтому нам было не комфортно ходить, старались сразу на параллельную выходить.
Метро рядом, легко доехать до центра.
Все туалетные принадлежности , кроме бумаги и мыла, надо видимо было просить на ресепшене. Но там работал не приветливый молодой человек у которого ни чего не хотелось просить.
Похоже, что отель очень экономит на шампуне и кондиционере для волос. Их было налито очень мало и они очень низкого качества.
Сам номер понравился.
Majoituspaikan vastaus: Dear Guest,It is quite distressing to read your experience at our hotel. We strive to maintain a high level of cleanliness, guest comfort, and security, which seem to have fallen short during your stay.It is standard practice for us to maintain a fresh and clean environment in our rooms, including the regular changing of sheets and duvet covers. We also aim to provide all necessary amenities for the convenience of our guests.Security is a facet we take very seriously. Our hotel is typically known for its safe environment and it's regrettable that your experience does not reflect this.We truly regret any inconvenience caused and hope that you will give us another opportunity to serve you better and regain your trust.Yours SincerelyAnna Maria MarinoGeneral Manager
Majoituspaikan vastaus: Dear Guest,It's delightful to hear that you enjoyed our location, facilities, and breakfast environment. We aim to provide a top-notch experience for all our guests and it's wonderful to know that our services met your expectations. We understand your concern about the price and we believe that the value we offer aligns with the pricing. We hope to have the pleasure of welcoming you back in the near future for another enjoyable stay. Best regardsAnna Maria MarinoGeneral Manager