Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti8.9
Mukavuudet8.7
Palvelu8.1
Puhtaus9.2
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(139)
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Kielteisiä arvosteluja(1)
Jason
Grand Deluxe -huone
Majoittunut 3. 2025
Liikematkustajat
4 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 16.4.2025
環境還可以,就是價格有點貴
Käännä
Majoituspaikan vastaus: Dear Mr. Jason,Thank you for choosing Rosa Grand Milano - Starhotels Collezione and for taking the time to share us your feedback. We’re glad to hear that you enjoyed the environment. Regarding the pricing, our rates are in line with other hotels in the city center and reflect the services and amenities we offer to ensure a high-quality experience for our guests.We hope to welcome you back soon for another great stay.The Management
Zvetlana
Deluxe-huone
Majoittunut 2. 2025
Yksin matkustavat
4 arvostelu
10.0/10
Ylivertainen
Lähetetty 17.3.2025
Давно выбрала этот отель для остановок в Милане. Всё соответствует заявленному уровню. Отличный завтрак, в номере халат, тапочки, фен, душевые принадлежности. Вечером комплимент в виде шоколадки и расстеленный коврик у кровати)) Это мило. В отеле есть маленький спортзал, открытая терраса с видом на кусочек Дуомо. Рядом с отелем стоянка такси, метро тоже рядом.
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for choosing Rosa Grand Milano - Starhotels Collezione for your stays in Milan! We are delighted to hear that everything met your expectations and that you appreciated our breakfast, in-room amenities, and the little evening touches. It’s wonderful to know that you also enjoyed our small gym and terrace with a view.We look forward to welcoming you back for another pleasant stay in the heart of Milan!The Management
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback. We are pleased to hear that you found our location convenient for shopping and visiting the Duomo.However, we are sorry to learn that you felt that the service of our team needs improvement. Could you kindly provide us with more details regarding this? Your comments will help us address any areas of concern and ensure a higher level of service for our future guests.Regarding the room size, we would like to point out that our rooms are among the most spacious in the city. For your next stay, we kindly recommend contacting us directly so that we can offer a room better suited to your preferences and needs.We look forward to hearing from you and hope to welcome you back soon for an even better experience.The Management
Majoituspaikan vastaus: Dear ひろたまる,Thank you for sharing the positive feedback of your recent stay with us. We’re so pleased to hear that you found our central location convenient for exploring Milan, especially during the vibrant Milan Fashion Week! It’s wonderful to know that you appreciated the spaciousness and cleanliness of your room.We’re sorry to hear about the noise from the service room nearby, rest assured that we will certainly take your feedback into consideration to enhance our guests’ experience.We hope to welcome you back soon for another memorable visit to Rosa Grand Milano - Starhotels Collezione!The Management
xie-yan
Grand Deluxe -huone
Majoittunut 7. 2024
Liikematkustajat
14 arvostelu
10.0/10
Ylivertainen
Lähetetty 20.8.2024
給團隊定的,大家感覺不錯
Käännä
Majoituspaikan vastaus: Dear M. Xie-Yan,We work hard every day to achieve a high level of service towards our guests and your comments are very gratifying, which in turn, motivates us to continue in this direction.We thank you for your time and hope to welcome you and your team back to the Rosa Grand Milano - Starhotels Collezione in the near future. The Management
Majoituspaikan vastaus: Dear M. Jangelbibi,We are so thrilled that you and your family had a great stay with us and took the time to share your feedback. It is such a pleasure to read your comments and that you enjoyed the convenience of our Family room and our central location.Regarding check-in, our Team always tries to be flexible at all times, in this case we were unable to provide early check-in since the hotel was fully booked the night before.We look forward to welcoming you back.The Management
Ming Ying Jasmine
Duomo Deluxe -huoneisto, kaksi makuuhuonetta
Majoittunut 5. 2024
Perhe
10 arvostelu
9.0/10
Mahtava
Lähetetty 19.6.2024
Our 2-bedroom apartment, which we called home for 4 nights, was a comfortable and cosy space that made us feel right at home.
Pros:
1. Great location, as it was really a stone's throw away from Duomo.
2. The staff were friendly and helpful. Felt really welcomed when we arrived.
3. The apartments came with the Golden Lounge access where we could help ourselves to light snacks and drinks.
4. Nice gym with Technogym equipment.
Cons:
1. Noise from downstairs if you are a light sleeper (but it did not bother us).
2. Water pressure could be stronger.
3. Gym should open earlier or maybe 24 hours for jet lagged guests to use.
4. It Would have been perfect if the apartment came with a washer/dryer.
Overall, I would highly recommend this place.
Käännä
Majoituspaikan vastaus: Dear Ms. Ming Ying Jasmine,It is a pleasure for me to read that our hotel has been for you a home away from home and that you appreciated, in particular, our great location, our friendly and helpful team, our exclusive Golden Lounge and our well equipped gym.We have passed on your feedback regarding the noise, water pressure and washer/dryer to the relevant managers who appreciated your constructive feedback.All team hopes to welcome you back soon.The Management
Eissa Shamiyeh
Ivory Grand Deluxe Room
Majoittunut 1. 2024
Pariskunnat
32 arvostelu
9.5/10
Mahtava
Lähetetty 19.2.2024
Amazing hotel. Great value. In the heart of everything. Rooms are perfectly equipped. Perfect tub for a soak after a long day of shopping. The lounge has a very cool vibe and the restaurant in the hotel was gorgeous. Food and staff amazing.
Käännä
Majoituspaikan vastaus: We would like to thank you for choosing the Rosa Grand Milano- Starhotels Collezione. It is a real pleasure to read that you appreciated our property, position and of course, our bar! I was also pleased to read that you enjoyed our restaurant. We could not agree more, our position is unrivaled. Close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some Shopping. We thank you once more for your time and hope to welcome you back to the Rosa Grand in the near future. The Management
Anonyymi käyttäjä
Deluxe-huone
Majoittunut 1. 2024
Liikematkustajat
8 arvostelu
9.5/10
Mahtava
Lähetetty 17.2.2024
酒店在市中心,酒店早餐特別好!
Käännä
Majoituspaikan vastaus: Thank you for your kind review. I am pleased that you enjoyed our position and Breakfast. With over 118 items, there really is something for everybody. We look forward to seeing you again next time you visit Milano! The Management
Awesome Hotel. Good location. Friendly staff really helpful.
Käännä
Majoituspaikan vastaus: We work hard every day to achieve a high level of service towards our guests and your comments were very gratifying, which in turn, motivates us to continue is this direction. We look forward to welcoming you back.The Management
Majoituspaikan vastaus: Dear Guest, We invite you to contact the hotel directly to discuss the issue raised. Please rest assured that the Rosa Grand Hotel - Starhotels Collezione is a safe environment and does not have such problems. The Management
Explorer Bear
Deluxe-huone Duomo-näköalalla
Majoittunut 4. 2023
Pariskunnat
102 arvostelu
9.5/10
Mahtava
Lähetetty 12.6.2023
Not our first time staying here.
We have requested for a good view room.
But, they checked us into a old wing room and without any sign of the views.
After feedback to the front desk, the staff arranged another room in new wing for us.
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback with us. I am sorry we were unable to satisfy your initial request but am pleased that the team managed to sort it in the end. We hope Rosa Grand Milano - Starhotels Collezione will be your choice next time you visit Milano for your next trips The Management