Numa l Camperio Rooms & Apartments

Хорошее расположение.

In short: STAY AWAY. Could I give 0 or negative stars I would. Read for details: I stayed at two Numa locations in Milan (Loreto and Camperio), and the experience was deeply disappointing from start to finish. What began as a routine business trip turned into weeks of frustration, stress, and unfulfilled promises. At Numa Camperio, we suffered a COMPLETE POWER FAILURE on the first night, leaving my wife, our 7-month-old baby, and me without air conditioning, refrigeration, lighting, or even the ability to boil water. Despite multiple assurances from the staff that we would be relocated, no solution was provided, and we were forced to stay another night under uncomfortable and unsafe conditions. What made matters worse was the way Numa’s management handled the situation afterward. Although compensation and refunds were agreed to both verbally and in writing with the staff at Camperio, the company repeatedly changed its stance, delayed responses for weeks, and even altered the booking check-out date in their system—reducing the number of nights to be refunded. This was later dismissed as an “error,” but it showed a disturbing lack of transparency and accountability. I have exchanged nearly 40 emails and spent more than 3 weeks trying to get Numa to simply honor their own commitments. Their customer support team was inconsistent, inefficient, and dismissive, offering apologies instead of solutions. Even after escalating to management, the issue remained unresolved for far too long. In summary, Numa’s operations and customer support are poorly managed, and they fail to deliver the reliability one expects from a professional hospitality provider. Guests should be aware that in case of any issue—technical, operational, or managerial—you will be left on your own. I would strongly advise against booking with Numa unless you are prepared to deal with a lack of accountability, slow communication, and promises that may not be kept.

Secluded hotel near Duomo and main shopping and dining area. Room was huge with lots of space, including large bathroom and dinette area. We only spent a night but would definitely book again.