Novotel Milano Linate Aeroporto arvostelua

Majoituspaikan vastaus: Dear Mr. Renwopiaoyao ,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the WiFi connection and the water flow in the sink. These are certainly not the standards we strive to maintain, and we will address these issues with our maintenance team to ensure they are resolved as quickly as possible.We appreciate your understanding and hope to have the opportunity to welcome you again for a better experience.Best regards,Alice RodolicoGuest Relation

Majoituspaikan vastaus: Dear Mr. Barry Zhong,I sincerely thank you for sharing your experience and for the kind words you have expressed about our hotel. I am very pleased to know that you appreciated your stay.Your feedback is a great satisfaction for us and an additional motivation to continue offering our guests a high-quality experience. It was a pleasure to welcome you, and we are happy that our team was able to make your stay pleasant and comfortable.I wish you a wonderful day and remain at your disposal for any further assistance.Kind regards,Alice RodolicoGuest Relation

Majoituspaikan vastaus: Dear Guest,Thank you for choosing to stay at Novotel Milano Linate.I’m thrilled to hear that you enjoyed our breakfast and restaurant! I will be sure to share your positive feedback with my team, and they will be very proud.On the other hand, I apologize if you found the location less convenient. I would like to mention that we are very close to a tram stop that connects directly to the city center in just 20 minutes. Additionally, there are a few supermarkets within walking distance on the same street as the hotel.For your next visit, I would be happy to show you the nearby services, and if you haven’t already, I suggest downloading our Novotel app, where you can find useful information about the hotel and its surroundings.We look forward to welcoming you again soon!Best regards,Alice RodolicoGuest Relation

Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful feedback! I'm glad to hear that you enjoyed our breakfast, gym, and pool, and that our facilities met your expectations.I'm also happy that our location near Linate Airport was convenient for you. I hope to welcome you again soon for another great stay!Regards,Alice RodolicoGuest Relation

Majoituspaikan vastaus: Dear guest,Thank you so much for your kind words! I'm glad to hear that you found the space clean and spacious, and that the services were easily accessible. We strive to provide a comfortable and convenient experience for all our guests, and it’s great to know we met your expectations! I look forward to welcome you again soon.Regards,Alice RodolicoGuest Relation

Majoituspaikan vastaus: Dear Makhary Niang,thank you very much for your positive feedback and for your amazing words!My team and i are so happy that you enjoyed your stay with us and that you felt welcome !I really hope to see you soon again for another amazing experience.Kind regards,Alice RodolicoGuest Relation

Majoituspaikan vastaus: Estimada Noemi,Gracias por compartir su experiencia. Me alegra saber que todo estuvo a la altura de sus expectativas y que no tuvo inconvenientes con el idioma gracias a nuestro personal. También es un placer saber que disfrutó de los servicios de las máquinas expendedoras y del café Starbucks a buen precio.Esperamos recibirle nuevamente pronto para seguir brindándole el mejor servicio.Atentamente,Alice RodolicoGuest Relation

Majoituspaikan vastaus: Dear Taisei,Thank you for sharing your feedback. I’m truly sorry to hear about your concerns regarding the safety of the area and your experience during your stay. Your safety and comfort are very important to us, and I’ll make sure to review these points with the team to ensure a more pleasant experience for future guests.I sincerely apologize for the missing soap and the lack of information about check-out times and room amenities. This should have been clearly communicated, and I understand how inconvenient this must have been. I’ll make sure this issue is addressed to improve our services.Regarding the minibar pricing, I’ll work on ensuring that all necessary information is provided upfront, so guests don’t need to ask for it.Thank you again for your comments. I hope we’ll have the opportunity to welcome you again under better circumstances.Kind regards,Alice RodolicoGuest Relation