Mercure Johannesburg Midrand Hotel

Mercure Johannesburg Midrand Hotel arvostelua

Mercure Johannesburg Midrand Hotel

Old Pretoria Rd, Midrand, Gauteng, 1685, South AfricaNäytä hotellin tiedot
Mercure Johannesburg Midrand Hotel
Mercure Johannesburg Midrand HotelMercure Johannesburg Midrand HotelMercure Johannesburg Midrand Hotel
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

3.7/5
15 arvostelu
Vahvistetut arvostelut
Sijainti3.7
Mukavuudet3.6
Palvelu3.7
Puhtaus3.7
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(15)
Positiiviset arviot(14)
Arvostelut valokuvien/videon kera(2)
Kielteisiä arvosteluja(1)
Anonyymi käyttäjä
Standard-huone - Parivuode
Majoittunut 5. 2024
Liikematkustajat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 17.8.2024
不錯,挺乾淨的,離展會近,附近也有超市
Käännä
 Bernitta
Standard-huone - Parivuode
Majoittunut 7. 2024
Pariskunnat
15 arvostelu
3.5/5
Lähetetty 4.8.2024
The place was okay it was clean and provides peace of mind but the breakfast buffet could be improved
Käännä
Vieraskäyttäjä
Standard-huone - 2 yhden hengen vuodetta
Majoittunut 2. 2024
Liikematkustajat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.3.2024
呆的時間比較久,又續了一天,很絲滑,不用換房間,和前台説一下就行了。
Käännä
Dajiangxilai
Standard-huone - Parivuode
Majoittunut 9. 2023
Liikematkustajat
22 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 23.10.2023
酒店還行,就是房間不大,挺乾淨的。。
Käännä
William
Majoittunut 8. 2023
Muu
5.0/5
Ylivertainen
Lähetetty 22.9.2023
Excellent It was good
Käännä
munyaradzi
Majoittunut 3. 2022
Muu
2.0/5
Lähetetty 1.4.2022
Dreadful experience Despite the best effort of the staff I personally had a horrible experience. On my second day whilst taking my morning shower raw began coming out of the shower head and subsequently filled the whole room with a pungent smell. Thanks to the manager I was moved from room 314 to 228. Apparently it's not the first time this has happened so it maybe a serious structural issue. The final straw in on leaving the elevator was not in working order. The response was " Ah well"!!!!
Käännä
Majoituspaikan vastaus: Dear Mr Reise. Thank you very much for your feedback regarding your stay with us. I sincerely apologies for the inconvenience caused. Your feedback is very important to us, please rest assured that I have taken the appropriate measures to resolve the problem you reported . We have called in plumbing company that came out to access the problem you reported , the outcome was not at all raw but dirt built up in the shower head in room 314. After these findings we then bought a chemical to soak and clean all shower heads in the hotel to prevent future occurrence .We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Prisca HLATSHWAYO Hotel Manager
Christophe92
Majoittunut 5. 2023
Pariskunnat
4.0/5
Erittäin hyvä
Lähetetty 11.6.2023
Nous avons séjourné 3 nuits pour visiter la région. L’hôtel est idéalement à proximité de l’autoroute et du Mall of Africa. Le parking est gratuit et surveillé en permanence. L’hôtel est propre mais pas très moderne. Les avantages All ont été respectés mais le surclassement n’est pas possible car toutes les chambres sont identiques. La chambre était propre et spacieuse mais dans un décor vieillot. Les rideaux ne sont pas très occultant et l’isolation des fenêtres est à revoir. Le signal du wifi dans notre chambre était faible, nous perdions la connexion régulièrement.La salle de bains était grande et elle avait dû avoir été refaite récemment sauf pour la partie douche. Le service est professionnel. Nous n’avons pas testé le petit-déjeuner. Le rapport qualité-prix est très bon car nous avons payé 30 euros la nuit.
Käännä
Majoituspaikan vastaus: Dear Christophe, Thank you very much for the time you spent to share your personal impressions of your stay at our Mercure Midrand. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely Evah Khumalo Hotel Manager
baokere
Majoittunut 7. 2022
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 16.8.2022
I loved every minute of my stay in this hotel. The staff are so courteous and hardworking. It is easy to find, smack on the Old Pretoria Road in Midrand. Please extend my gratitude to the Manager, the reception staff and the Food & Bev/Restaurant staff, especially Sylvia
Käännä
Majoituspaikan vastaus: Dear Baokere, We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley
LCHENGE-85
Majoittunut 7. 2023
Yksin matkustavat
3.0/5
Lähetetty 27.8.2023
I am currently in 318 ,I must say that was disappointed to find out my heartist card rate not included for F&B. You must educate all staff about All membership and their benefits. All staff are good but they need to be more into emotional intelligence, so that guest can feel welcome, acknowledge and appreciated.
Käännä
MarcosRioJ
Majoittunut 5. 2023
Liikematkustajat
3.0/5
Lähetetty 21.6.2023
Fiquei dois dias no hotel. A localização não é muito boa, nível de serviço apenas ok. O ar condicionado/aquecedor além de gigante é barulhento. TV antiga. Banheiro com vazamento. Simplesmente não consideraria este hotel como opção novamente.
Käännä
Majoituspaikan vastaus: Dear Marco, We do apologize for the technical problems you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced. However, we do not seem to find records that our staff had been made aware of that while staying with us; naturally we would have changed you to another room. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely Evah Khumalo Hotel Manager
Verified traveler
Majoittunut 7. 2023
Muu
3.0/5
Lähetetty 3.8.2023
Carpets are dirty.
Käännä
Andreas
Majoittunut 6. 2023
Muu
3.0/5
Lähetetty 12.7.2023
Der Service/ das Personal war wirklich gut, leider sind die Zimmer etwas veraltet.
Käännä
peta jane
Majoittunut 5. 2022
Liikematkustajat
4.0/5
Erittäin hyvä
Lähetetty 10.6.2022
The people were amazing.. Helpful and friendly. The room was lovely. Two issues i had was the wifi was very very slow and the tv programes were awful Other than that i was very happy
Käännä