Assheton Hotel

Poor qualities

Basil Fawlty would be proud of this hotel. I paid, in full, to Trip Com, showed my receipt and they still wanted more money. Suggest I go down the ban and get them £50. The room was awful. The TV was leaning into the table, wallpaper was missing. The electric duct was off the wall, the wardrobe door handle was missing, the chair was stained and the toilet seat wobbled. There IS a car park. It is filled with junk and takes forever to get anyone to open the gate. I parked in the municipal car park opposite. After the 4am fire alarm the other Mr Fawlty shouted at me because the key card didn't work and I needed it to be reset. An absolutely dreadful location.

This place should not be allowed to operate, the receptionist was such an embarrassment to the company, the room was not as advertised, no towels, the bathroom outside our room and most probably used by more than one person, bathroom not really clean and toilet smells horrible as well as toilet seat broken, the Smell of the place is disgusting I caught a flu because room didn’t have enough heating, water kettle for tea with coffee and tea cups with no where to get water from, we just had to complete our stay as we actually booked this last minute, Trip should not associate itself with such a horrible property

Better sleep on footpath than goin there I was robbed shown different pictures but when reached there it was totally a different place full with junkies and smell of **** all round guy on reception was drunk badly and was very rude too. Room was tiny one totally different to what I saw online and it wasn’t even cleaned empty bottles of alcohol and remainings of smoked cigarettes was everywhere in the room. I didn’t even speak with them about refund and get out of there and went to a different place.

The hotel is not worth to be in existence, the facility is not safe for one person to stay a second talk less of people sleeping in it. The mattress was stained, bedding was very unclean, loud noises throughout the night. Customer service was very poor, it was very horrible to stay there a second not to talk of minutes. Horrible and unpleasant all over the hotel, cable lying everywhere. It was very cold; heater was not functioning well. Shower room is very small and timescale everywhere. Shower is faulty, so not warm to shower, shower tub is cover with irritating black stuff that shower it was not well cleaned. I really pray disastrous event will not happen because the hotel environment both external and internal is not safe for people to stay in, the whole building should be renovated and management should be changed to avoid fatal incident happening within the hotel.

Nice Place to stay. The only issue was shared bathrooms but for the price, it was a fun. No Cons at all. Quite location and 24 hours reception are a great help for my business trip to middleton. Great overall