Blue Chip Casino Hotel and Spa

Had a very amazing time ! Staff was friendly and helpful and the environment was great. Will be visiting again very soon!

I was really disappointed with my experience at Blue Chip Casino. I came expecting a relaxing getaway, but instead dealt with a dirty room, poor service, and a complete lack of accountability from staff. My room had visible dirt and grime, and when I politely brought it up, I was checked out without warning or refund—left three hours from home with no accommodations and no support. As someone who travels often, I’ve never been treated so poorly for simply voicing a concern. I wasn’t being rude—just asking for a clean room, which should be the bare minimum for a hotel, especially one that markets itself as a luxury resort. If you're looking for a clean, comfortable stay and professional service, this is NOT it. Management needs serious retraining on hospitality, and the facilities clearly need a deep cleaning. Would not recommend.

TRIP WAS GREAT AS USUAL. TV BROKE RIGHT AS WE WERE LEAVING.

This hotel was great. Loved the casino! Room was spacious!

Room was overpriced, I asked for a room on a quiet non smoking floor. The whole place smelled of smoke, all you heard were doors slamming and people yelling outside of our room all night full on argument outside my door for at least 20 mins. The room was very outdated, the bed was hard and uncomfortable, for $260 there was no breakfast included, It was a rip off for the price.

Decent hotel. The side we stayed on needs to be updated a little bit.. We are not smokers, but it's a smoking casino, and we could smell the smoke up on our floor.