Quality Inn & Suites Miamisburg - Dayton South

Do NOT book this Quality Inn. They are not open as there are construction equipment everywhere and the construction crew had no idea who to contact about this. I tried contacting the phone number from my confirmation email and it’s a number that does not exist. Tried calling corporate to get my money back but because it’s been over a month since I originally booked this reservation, I can’t. Every website where you can book a hotel, you can book this one but please don’t do this to yourself

If the booking was refundable, we would have left after the first night. The towel rack in the bathroom was falling out of the wall. There was evident water damage visible over the sink. The in room furniture and carpeting had stains. Two of the three ice machines were out of order with the only ice available on the third floor. The exercise and business centers were a joke. The exercise center consisted of a couple of machines in one of the hotel rooms. Just because you put a sign on a common area doesn't mean it's a business center. After the first night we stayed there. The breakfast did not have any biscuits or eggs available. On the second morning, someone spilled syrup on their way up the stairwell. The sticky drippings were never mopped up in that stairwell the entire time we were there. Front desk staff was slow to respond to the bell. We booked for 4 people, but only had towels for 2. We had to directly ask help keeping for another box of Kleenex and they were reluctant to give it to us. The business center and exercise room were a joke. The exercise center was two machines in a hotel room. Just putting up a sign doesn't make a common area a business center. Never saw a popcorn machine even though it's listed as an amenity. The guest laundry was inoperable. In my opinion, this hotel is a blight upon the brand.

Don't be fooled by the lovely outside exterior. Inside, the hotel was disgustingly dirty. There was food and trash littering the hallway (and it smelled like rotten food). It only got worse inside the room. My room had dead bugs underneath the mattress, and food crumbs under the bedding. Bathtub had not been cleaned, and the carpet turned my socks black with dirt. It really could be a nice place, the exterior was clean and the landscaping was perfect, but once you walked inside, you had a completely different experience. NO EXCUSE for the filth all over this hotel!