Hilton Garden Inn Mexico City Santa Fe

酒店很一般，淋浴幾個都是壞的，換了好幾個房間都如此.

酒店服務很好，但出行有點不便

住在半山腰，吃飯有點不方便，環境挺好，酒店服務很棒，性價比很高

領導出差墨西哥，選擇酒店入住，房間大小合適，領導反饋滿意，價格也合適，性價比高！

Lo malo de este hotel son los baños, se sale.el agua de la regadera y esta demasiada obscura las entradas para los vehículos. De ahí en fuera, bien en general.

I checked in 2-3 days late due to emergency and they said all 4 nights bookings were cancelled, even I still have two more nights to stay. They refused to refund as well, so I just paid for an half day stay cause I was supposed to have a flight at night and they charged almost full, receptionist was never kind to tell me that difference is just little for an overnight stay. So decided to stay overnight cause I re-scheduled my flight the next day, cause I had a meeting and I won’t catch my flight, then when I returned back to the hotel, bought a water they asked for the room number and new receptionist told me that I should have checked out cause there’s a note that I can only stay until 6 or 7PM, I checked in at 2PM, lol. Paid almost 70USD for that, then I told them to extend until next day at 2:00PM, then they charged me for another almost 80USD. No consideration at all, will definitely ask the booking app to ask for the 4 nights stay refund that was unused that they refused to refund, they said it’s no show already even I showed up on the 3rd day. Lol. Kinda scam tactic. And I hate it. I just let it go.