Hotel Imperial Reforma

酒店的位置很好，但是房間有點舊，早餐也很一般，簡餐二片麪包一杯咖啡一杯飲料，像培根雞蛋什麼的都另外付費消費，性價比不高

Good location , only issue was internet .

不讓退房進不去

The worst hotel I have ever stayed at. We were booked into a junior suite that was old and dark. The furniture must be 40 years old. The bed was simple are large rock hard slab the pillows small and lumpy. The shower, bath and vanity all leak constantly, every lampshade was damaged and torn, the toilet seat was broken and the chair had small nails exposed where the fabric had warn away. No bath mat and the 2 small old very stiff towels. We booked this hotel as it had a gym but apparently the gym is closed and the hotel sees no reason to advise potential guests of this fact. At breakfast we were refused cups of hot water to add our own teabags to and we were then advised we would have to pay extra for the small bit of milk for our tea and we could not sit in the dining room and drink our tea. We were then provided takeaway cups with room temperature water. We paid extra for breakfast but were advised that we could not have the buffet breakfast we could only have a premade ham and cheese sandwich and a small plate of thinly sliced fruit that looked like leftovers. The staff were rude, aggressive and had no interest in guest relations. After 2 horrible nights we are thankful to be checking out.

I have been around three Times at this hotel. Each time we had another issue. This time Wi-Fi wasn’t working in the morning but t my room 508 was quiet. Last time I stayed at 102 which was exactly above the aircon s. The staff was friendly and welcoming every time. It’s located in a central position of reforma avenue. I walked to the Hidalgo surroundings as well as to Chapultepec park although it’s pretty far . I liked the beauty of the architecture and the old style. It is in dire need of renovationbut still a nice place …

如果早餐可以自己選擇更好