The Moorings at Metung

Beautiful location right opposite the water. Our room was clean and quiet. Air-conditioning kept the room at the perfect temperature. Comfortable bed and great spa bath that we sat in for ages. Staff at reception were friendly and courteous. Within walking distance to some nice places to eat. Shame we could only stay 1 night.

Great distance from the pub and water. Right beside the moorings that lead to the pub. Has a pool, heated pool, spa. The mini bar prices weren’t over the top- $2 for a bottle of water I think Feels a bit dated but no real issue . Felt like a motel really

Brilliant place to stay. Indoor pool is fantastic as are the views of the Lake. Apartments are outstanding and situated right in the centre of town. Also loved using the tennis courts. We will be back!

This was a lovely place to stay overnight, or preferably for a longer stay. Quiet little village. You could walk easily to all eateries and other facilities at The Moorings. There is no restaurant or food available at The Moorings. Reception closes at 6pm and then other arrangements would need to be made. It is a beautifully set out complex. We did not have a water view, btu give we got in after dark and left early, this was not a problem. Our room had a small balcony with outdoor furniture facing the (not busy) main road. Great to be able to open the door if needed, but too cold and wet at this time of the year. Parking is a little tight, but at least available. Our room was spacious, super clean, smelt gorgeous and was luxurious. Lovely pillows, mattress and bed linen. Very comfortable bed. Updated bathroom, which was spacious and had all amenities. The Moorings use Appelles products and full range available. They smell divine. We walked two minutes away for dinner at Chef Chez Joe's. Had planned to go to the Metung Hotel, but the bistro was closed for a function. We could have had a meal in the bar area, but far too noisy to enjoy anything. Chef Chez Joe's is not the most aesthetically pleasing bistro, but the menu, food and service made up for this. It is a fusion Australian, Malaysian, middle eastern and possibly a bit of Italian. It appeared that the operators were a couple who variously cooked and waited tables depending on the type of food ordered. They were terrific. Food was excellent, we both had fish given the location and were not disappointed. Couldn't recommend this unassuming little restaurant more highly. Overall, will definitely return to Metung and The Moorings and spend some more time exploring the beautiful Lakes Entrance area.

My hands are still angrily shaking when writing this review. My booking was forced cancelled by the hotel owners when we arrived- yes, on Christmas Eve! The couple accused me “lier” in front of my daughter because we checked in as one child and one adult, not two adults. So they decided to cancel our booking and warned us to leave. The owners also not happy when I said my hubby and dog also came but they will stay in camp site. Camp site! They presumed we are doggy for cheap stay when I was honest and open up as soon as I walked in the reception. OMG this couple won’t listen but has no problem teasing, abusing and shaming on me, by the name of “business owner”. Can you imagine when I was in tear asking “where can I find a place to stay at this time of Christmas Eve?”, the owner teased me with a fake cry face?! Then they turned around and reported to Bookings with different stories. Sorry, I have all the evidence for my backup. Now you know who is the lier? This place looks beautiful but the owners are absolutely rude, arrogant, prejudiced and probably racial. When they don’t like it, rather than communicate and resolve it, they dump you. We ended up found another place who happily offered us upgraded room, otherwise we could’ve all stayed outside on Christmas Eve. Amazing how people do business differently. Being a decent traveller for 15 years and this is the worst experience I ever had. Worst hotel in Australia. I’m not surprised the owners would not admit their prejudice and mistake. And I’m not surprised if they twist the facts again. It can’t stop me speaking up for myself, my family and anyone who has been/ will be mistreated in this place, illegally. It’s never about money. It’s about doing the right thing.

Really pleasant, quiet, secluded and clean. Awesome spot and we'll definitely stay here again as we have family in the area. No complaints at all, pleasantly surprised at how well we slept and how comfortable we were.

You are guaranteed a comfortable stay at the Moorings at Metung. All rooms are super clean and exceptionally comfortable. The facilities are fantastic and management (Jim and Barb) are wonderful hosts. We were upgraded to a larger room at no extra cost. A wonderful spot for couples and families, and if you have a boat, a mooring spot is provided. Winter isn't the best time for outdoor activities, but if you're looking for a place to relax in luxury, you can't go wrong here. Always a pleasure to arrive and take in the gorgeous view of Bancroft Bay.

We enoyed our getaway to the Moorings. The room was excellent and the service provided upon check in was very friendly and helpful. The Moorings is perfectly located with easy access to shops, cafes and the Pub. Would definately stay they again!

The Moorings at Metung obviously uses the 3rd party to advertise there property and to make bookings online. But when the booking goes wrong they blame it on the customer. Instead of investigating what went wrong to make sure it wont happen again they blame it on the customer and quick as a flash they offer you a refund. I was very politely trying to show them the confirmation email and trying to understand what went wrong but none of the 2 people at the reception wants to look, but rather the lady was quick to accuse me of lying and showed me there record which is different to the confirmation I received from them. On top of that, the guy behind the counter said I'm going to offer that room to someone else. No acknowledgement that something went wrong from the 3rd party or at least apologise because they have allowed the 3rd party to make a wrong booking on there behalf. Then say, unfortunately we cant have 3 people in that room. But instead they blame you, accused you of lying (even though you have proof right under there noses), expect you to suck it up and move on. Then everything should be ok, because they've given you a full refund?! No ownership on the mistake what so ever. Now tell me is this ARROGANCE or RUDENESS? FYI - There were 3 people booked in this property that has the RIGHT to make an HONEST 1 star review.