I live to travel
3. huhtikuuta 2025
I was given a small single room which was different from what i booked. No staff except on WhatsApp (it was Sunday when I arrived)-. She was quick to respond. At first she said i made the mistake but when i showed the pictures of what i booked, i was given the right room. Good thing also the 1st room had no heating even though card was inserted into the control panel.
Self check-in to new room and i had to take new key myself. Zero human contact.
2nd room - Huge room but extremely cold. Floor had beautiful tiles but freezing cold. Hotel didn’t provide slippers. Toilet too small. Bidet blocked the door to the shower. Had to be very careful or else may fall!
Location is probably the only positive thing about this hotel. The staff at checkout NOT customer oriented.
Käännä