Del Rio Lodge

Nice hide out to get away for a weekend... Awesome & cozy

The office was very nice and respectful. The lady was a very big help. Would highly recommend

I would never stay in this place ever again. It was filthy. I felt like I had to clean the room before I stayed in it. The towels they gave us looked like they were ran over by cars. There was either poop or blood on the mattress. We ran out of toilet paper and had to wait for the office to open at 9am and they would only give me one roll which he took out of a pillow case under the desk. We then went to Walmart and bought toilet paper and our own towels. I have never seen a place like this in all the years I have been traveling. Nava and Bob would be mortified if they saw what this place is like now. I strongly advise you find another hotel.

Room was dirty, floor by bathroom sink was sticky. There was trash and a random pill bottle in my room. Room smelled dirty.

When i tried to check in the receptionist put me on hold to text someone for several minutes on 4 different occasion's, took what should have been a standard check-in experiance to taking over 30 minutes.Bed was reasonably comfortable for the price. However there were two cigarrete burn holes in my sheets. Additionally the lack of decent wi fi is pretty bad in this day and age but for the price can be forgiven. What cannot be forgiven is the outright hostile and rude manner in which the hostess treated me. She had her employee come pounding on my door 40 minutes after i checked in saying that there was something wrong with my payment. fair enough i thought, its annoying and inconvenient but they have a right to make sure they're paid. Come to find out there actually was no problem with my payment with my credit card but rather she was freaking out because my name wasnt on the reciept.... which to my knowledge is neither required nor unusual practice. To be clear there was no problem with my payment and it was accepted. She then outrightly and without cause or provocation accused me of fraud. She literally called my bank to try and get them to give her my personal details and my bank did their job and hung up on her. Having been foiled there she then demanded that I pay her using a debit card, to which i agreed on condition that i receive a refund receipt. The whole experience was awful, i have never been treated so poorly by a hotel. Please avoid this place at all costs.

My hot water was off for the whole time we were there and my microwave died the night before we left