Rosas & Xocolate Boutique Hotel and Spa Merida, a Member of Design Hotels

Very good

We stayed at Rosas & Xocolate for 8 days and enjoyed every moment. The hotel is centrally located on the main paseo which made touring the local squares and other attractions easy to get to both day and night. Our room was comfortable - I slept soundly every night, the service was outstanding - the hotel was always clean and cozy, and the staff were friendly - always willing to help as needed. We took full advantage of all the services offered: spa, dining and their outdoor patios. We had dinner there late our first night after a long day of travel and were pleasantly surprised by the quality and great service. It was five stars above most other hotels' restaurants. Our room came with a complimentary breakfast. It too was delicious and had many choices, allowing us to try many local breakfast foods and beverages each morning. I would like to give a particular 'shout out' to Crisiant, the sales manager/concierge. He was extremely helpful in advance of our stay helping us arrange a private birding tour, sending us a list of excellent local restaurants within walking distance and rearranging our reservation and transportation from the airport on the fly when our stay was delayed due to an airline issues.

Buena ubicación y excelente servicio Muy bien ubicado, buen servicio pero ya se siente viejo y caro.