Akla Hotel Mérida arvostelua

Clean, enough space, elegant decoration. Just few steps from Diana temple.

Good location, cleanness, and attention. Beautifully decorated. For a 4 star hotel, they missed some details that should be a must: bottled water, napkins, bigger trash can, and shower mat.

Es un establecimiento muy bien decorado, limpio, muy bien situado y sin ruidos. El personal es muy amable y atento. Es muy recomendable.

酒店位置在絕對的城中心。雖然開車到酒店要在彎彎曲曲的小街裏轉很久，但谷歌地圖可以信賴，酒店門口有兩個停車位可以臨時停車放行李，最近的商業停車場距離五百米，但開回來由得繞一圈。房間很寬大，前台小哥非常棒。

Muy positivo, ambiente agradable. Hotel centrico, con servicio atento y cordial.

Pleasant room with good decoration. Window to internal area so air-con required at night, hence average eco/friendly score.

Wonderful staff, great location, delicious cooked-to-order breakfast, lovely amenities.

Holiday in Mérida The hotel is very comfortable and within walking distance of the historical sites. The bed was very comfortable. The staff was helpful with extra pillows and blankets. There are shops and restaurants nearby. Overall this place is a good value.

Upon our arrival at the hotel, during check-in, they told me that due to new regulations, they needed to know if the person accompanying me was my wife or not. Later, in the room, after using the jacuzzi, we couldn't shower because the shower wasn't working. We found the place strange and unsafe.

Nice, big and quiet room. Friendly staff with lots of good recommendations for where to eat. Our bathroom sink faucet was faulty and they had a small sign in Spanish that mentioned that but we didn’t see our thought anything of it when we checked in. We woke up in the middle of the night and there was water all over the bathroom floor because of the leak from the faucet that was dripping on the counter. I hope they fix it instead of placing a note for the hotel guests to watch out for it.

Lovely comfortable stay! After a long Drive through Spain we stopped over for a rest at this lovely Hotel,, the lovely young lady in reception was a Gem, so helpful , professional and friendly. Explained everything in English and couldn’t be more helpful. The Room was spotless, large comfortable bed and a very nice sized bathroom. Breakfast which was optional was delicious and the lady who served us was also very helpful and polite. Love the Decorative appearance of areas we used in this hotel, pity our stay was such a short one.

Great stay - the spa was fantastic! Staff…excellent!

Fantastic hotel. Great room, friendly service. Room was generous in size. Highly recommend this hotel to everyone!! We have not stayed in this area and it’s amazing. Rich in culture and so beautiful to stay in this hotel. The staff were helpful. The room had a fantastic rain style shower. Very nice and deluxe!

Inconsistent place. First got the room with the outdoor jacuzzi. The room was very different than the description, smelled like cat and the AC was filthy blowing dust everywhere. Even worse there was an uncovered skylight that let in the morning sun right above the bed. I’ve added a photo for reference. Why have the Spanish style shutters on the window that block out 100% of the light and an open sky light? The man at the front desk was extremely polite and kind and downgraded us for the second night to a 2 story room. This was an amazing room. Fantastic and totally dark at night. The in room spa is another story. After an hour of trying to fill the jacuzzi I gave up. Both faucets in the tub have water savers on them. I understand why hotels do this for showers but for tubs that hold a finite amount of water. That night, we wanted tea. The lady at the front desk said they only have 2 kettles but don’t share either. The she brought moderately warm water out. She refused to make new water or even make eye contact and was clearly bothered by this. Finally she agreed to boil water. She wouldn’t let me touch the kettle and of course didn’t understand how to boil water. Finally she allowed me to empty the water. Not overfill the kettle and have hot water but made it clear this was an exception. I’d expect a hotel of this caliber to provide hot water for tea or a kettle or even sell tea without too much discussion. The next morning the hotel was again perfect and it was the first person at the front desk. So would I be back? Yes for sure. I’d just pick my room very carefully and bring my own electric tea kettle with me next time.